There’s hardly a sector of activity untouched by the power of technology. From governmental institutions to corporate offices and science laboratories, technology has changed the workplace, leading to performance levels that were inconceivable in the past. Digitalization is the best example of how technology has…
Let’s be honest; the business sector has evolved mainly because of technological advancement. Whether it is a physical or online business, some form of technology is involved in its operations. For now, let’s talk about the latter: B2B online businesses. For them to be a…
Launched by Microsoft back in June 2011, Office 365 is a SaaS solution, which provides an online version of the MS Office Suite, together with the SharePoint Server, Exchange Server, and Lync Server. Office 365 is now Microsoft 365. The features vary widely depending on…
Approximately 60% of customers find long wait times the most frustrating part of a customer service experience. It is natural for many to look at call centers as a thing of the past as more and more customers prefer using messaging apps or self-help articles…
Introduction The earlier customer relationship management was driven by the sales staff and was product-centred. It identified clients through statistics by various tools and applications. It was attentive to sales operation, customer care and support. It considered customer relationships as a business. They focused on…
Is your warehouse currently running inefficiently? Has your current warehouse management system stopped meeting your operation needs? With that, you might need to re-strategize and create an efficient management system for your warehouse. Are you wondering how to go about it? Worry not; this article…
There are all kinds of great software examples that businesses can use. Maybe you already have some that your company likes, but perhaps you’re on the hunt for some new choices. It could be that one of the ones you enjoy has raised their prices,…
Investing in an ERP system isn’t a cheap undertaking. Establishing an ERP system is a costly project that can easily set you back to the tune of millions of dollars. To implement a successful ERP system, you’ll need to factor in consultation charges, software authorizations,…
Businesses on the rise take advantage of Information Technology (IT). As companies achieve higher levels of success, entrepreneurs need to use more innovative apps that can help them store more extensive storage data, encourage faster processing, and promote wider information distribution. With the help of…
Many businesses are embracing cloud migration. During this process, some risks might occur, leading to a data breach. It’s the team’s responsibility to ensure that all data can successfully make it into the cloud securely. Cloud migration features a lot of complex steps. It is…
