Cognigy Description
Cognigy was created for customer care representatives across all sectors and verticals. To improve the customer service experience, you may construct sophisticated chat and voice bots using AI, an enterprise-grade conversational AI platform.
Even so, Cognigy.AI has a low-code and the visual interface that makes it simple to create bots that will enable your service business to scale while still offering top-notch service. Cognigy.AI features a ready-to-use connector for Zendesk’s Sunshine Discussions and supports conversations on every channel, including web, phone, SMS, and mobile apps.
Details
- Price Request For Pricing
- Company Name Cognigy
- Listing categories Calls Management Software
- Is Your Software Cloud Based? Yes-Cloud
- Customization Yes - Available
- Open Source No
Features
Software Key Features:
Always on Services
     Captivate customers with 24x7, anytime and anywhere services - in any language.
Accurate, Instant and Gratifying
     Deliver rich and precise responses at speed. Never leave a customer waiting again.Â
The Personal Touch
Keep the human touch with intelligent voice and chat digital agents that do not feel robotic - ever!
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Specification
Mobile Support
Desktop OS Support
Web App, Windows, Macintosh
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