Freshchat Description
Freshchat is a cutting-edge messaging solution that unifies artificial and human intelligence across message channels to provide seamless customer care for clients who are accustomed to using technology first. Customers expect on-demand, personalized help on well-known, available channels as the globe transitions to contactless service. Businesses may do this by combining automation and Freshchat’s robust messaging platform to serve clients across different digital channels.
The target market for Freshchat includes customer service, SaaS teams, and eCommerce businesses with up to 50 team members. Companies can quickly and easily delight their clients and staff thanks to Freshworks. They achieve this by adopting a novel strategy for creating and providing cost-effective, simple-to-use, and user-centred software-as-a-service. Freshchat develops technology that works for everyone, making it simple for IT, customer care, sales, marketers, and HR to accomplish their jobs and delight their customers. This is in difference to conventional software.
Details
- Price Request For Pricing
- Company Name Freshchat
- Listing categories Calls Management Software
- Open Source No
- Customization Yes - Available
- Is Your Software Cloud Based? Yes-Cloud
Features
Software Key Features:
- Activate your Freshchat account, customize the messenger to reflect your brand and invite team members to Freshchat
- Learn all about setting up Freshchat to offer messaging and chatbot-first support for Admins
- Learn about all the features available in Freshchat that will delight your customers
Specification
Software Suites for?
Small Business, Medium Sized Business, Large Business
API Support
Is it cloud based?
Technical Support
Phone Support, Chat Support, Email Support, Knowledge Base
Multi Language Support
Desktop OS Support
Web App, Windows, Macintosh
Mobile Platform
IOS, Android
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