office24by7 Description
Office24by7 is being familiarized to build up all types of Voice Communications between the entities and customers and managing customer communication through Cloud Telephony Services which includes IVR System, Call Centre Services or Contact Centre Services. Office24by7 is one of the top Call Centre Companies among the Cloud Telephony Companies.
Details
- Price Per User $5 Per Month
- Slogan Cloud Telephony Solutions
- Brand color
- Company Name Striker Soft Solutions Pvt Ltd.,
- Listing categories Calls Management Software / Call Center Software / Call Recording Software
- Software Demo Link: https://office24by7.com/Org/Callback/demo
- Open Source No
- Customization Yes - Available
- Is Your Software Cloud Based? Yes-Cloud
Features
Software Key Features:
- Call routing as per customer preference
- Friendly user interface to design single and multiple call flow
- Track and analyze employee performance
- Secure and furnished API to integrate third-party tools
- Post call survey through SMS, Voice or Survey
Specification
Software Suites for?
Small Business, Medium Sized Business, Large Business
API Support
Is it cloud based?
Technical Support
Phone Support, Chat Support, Email Support, Video Tutorials, Knowledge Base
Payment
One Time Payment, Yearly Payment, Monthly payment
Multi Language Support
Desktop OS Support
Web App, Windows
Mobile Platform
Android
Mobile Support
Video
Contact
- E-mail Click To Send Email
- Phone Request a Call
- Website https://office24by7.com/
- Person office24by7
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Address
4th Floor, Sinman Dwaraka
Opp: Cyber Gateway, Hi-Tech City
Madhapur, Hyderabad - 500 081
61 reviews on “office24by7”
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anilkumar
•ProsOffice24By7 software and systems have a lot of features, they are cost-effective and user-friendly too. Software like bulk sms marketing system, voice broadcasting system has ultimate features and enables you to reach a wider audience.
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Nandini
•ProsOffice24By7 has an excellent product with amazing features in cloud telephony service. The support provided by the sales and support team is also exceptional.
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supraja
•ProsIt’s nice, the overall experience is awesome. It feels great using your service. Supportive staff and a user-friendly dashboard complete the circle. It’s been more than a year we are using your services. Thanks Office24By7, for being there every time we need you!
Consnone
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manoj
•ProsThis is the best cloud based system on the market that includes all of the features to supply the communication needs of small to large businesses. Overall I am satisfied with the Office24By7’s software and features.
Consnone
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Radhe
•Pros. This is one of the easiest CRM's to use. I could fulfill all my requirements with this, this has everything a business owner would want, from quotes to customers to employee tracking and what not! Oh and let’s not forget about their round-the-clock real support! These guys are amazing to work with.
Consnone
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Vamshi
•Pros. I really like all the email marketing features and options that are provided by Office24By7. It has all I need for the automation marketing process, like email marketing manager and newsletter builder. The inboxes help to store customer’s previous email history, so we can serve and respond to their inquiries email better.
Consnone
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Gopi
•ProsI love the value of this product. I can send more emails to way more contacts for less money. The automation features are powerful and flexible. Deliverability is the best I’ve seen and they make it easy to track issues with particular domains. Thank you! Analytics and reports are solid.
ConsNo
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prakruth
•ProsI am very much satisfied with this software because it has all features, which I need during my work. This is a very helpful software for me because I need to manage a lot of records, sales reports, performance reports, and its dashboard is best for me and my team to read and understand the analytics, i.e., where we are lacking, on what decisions we need to focus more, how to improve, etc.
ConsNothing I can think of / encountered during the usage in the last 2 years.
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Tittu
•ProsOverall, it is the tool I use on a daily basis. It definitely, saves me time and makes my work more productive, easier, and more trustworthy. With Office24By7, I am sure that my contact info is all up to date and verifiable which is VERY important in the prospecting and sales business. It is easy to use, fast, and reliable.
ConsNone for now
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Raku
•ProsOffice24By7 is a great product at a great price and is of value to anyone who uses it. I liked almost everything about it, but we had a compatibility issue that was not their fault. Their features were way ahead of the competition.
ConsNone
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Pavithara sai
•ProsAmazing..! Office24By7 is functionally much stronger than the competition and simpler than equally powerful marketing systems. By my 2nd year of business, I needed something more robust - I have never looked back!
ConsNo
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Mounica
•ProsEasy setup, intuitive interface, good email integration, decent price. I once called them for help on a Saturday and someone answered and was very helpful.
ConsNothing
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Hamida
•ProsOffice24by7 has been a key to connect with customers and also keep data privacy intact. We use it as a helpline for our delivery partners and they also are able to connect with multiple agents with just a single helpline number. Office24by7 is a great product for the service industry.
ConsNo cons as of now
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Runika
•ProsThe overall experience is good. One of the best software with useful amazing features. Easy-to-set up SMS campaign through which we can send SMS to multiple customers at a single go.
ConsEvery thing is perfect with the software.
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Jaya
•ProsReliable in sending SMS. It is very important in medical use. Good customer service, robust features, easy to use.
ConsI loved everything here.
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Nithisha
•ProsOffice24by7 Dialer is a good application that meets the simple need for voice broadcast/SMS. The clients appreciate the simplicity and easy use; the features meet the objectives needed.
ConsThis is best and was really recommended.
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Sai Krishna
•ProsUser-friendly software, simple, wide report opportunity, containing new technologies.
ConsOverall comfortable to use, not complicated.
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Nandini
•ProsExcellent support, easy to integrate, easy to use. The management screens are very successful and satisfy the need. Simple and goal-driven. All critical data is easily accessible.
ConsEverything is excellent.
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Rohitha
•ProsIt's important for us to reach our customers in a timely manner and Office24by7’s scheduling option or immediate delivery works great.
ConsNo issues as of now
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Madduri sai
•ProsI have been using this software myself and for clients, since it was originally released. An easy-to-use tool for lead generation.
ConsAll i used are good.
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ramu
•ProsThis Software / Interface is user-friendly designed and the team is always available if any questions or Support (Technical), hope this dedicated team is an asset for this company who always helps customers with the use of this software.
ConsEverything is fine.
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ramu m
•ProsOffice24by7 is the superior online small business management platform. The customer service and tech support are top-notch and blow all the competition away. As does the platform.
ConsEvery thing is fine
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rohitha
•ProsGreat Product and Great Support. The people behind this CRM and support are always available. It is user-friendly and easy to initially set up.
ConsEverything is nice and i really liked this
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Priya reddy
•ProsI have had a terrific experience with Office24by7! We will have a long and happy journey with one another, as their abilities grow and expand and as my Business grows and deepens. Very smart Humans! I was considering another product, which I found did not have the heart nor the care for the Client, which Office24by7 has!
ConsNothing just go for it.
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Surya Narayan
•ProsOffice24by7 has helped my business thrive!” Overall experience comparable to other systems is fantastic!
ConsEverything is fine with the software
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hamsa nandini
•ProsThis software is very user-friendly, even for those a little technically challenged like me. With a little practice, I now use it daily. Excellent software with great features. Thank you for such affordable pricing.
Consreally liked everything here.
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Aakruthi varma
•ProsOffice24by7 is just plain great. I love the functionality with the campaign setting, recording, getting increased conversions, and much more. Being able to do everything in one program is perfect for our small business.
ConsFine with this.
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bhanu kokila
•ProsI am grateful to the team of experts that integrated all the multiple parts of the business, and put it all together in great online software! Now I go to one place to interact with the team and audience! I used to spend hours trying to coordinate everything!
ConsAll i used are good
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Rishi bushan
•ProsOffice24by7 is awesome! The support staff is outstanding and quick to help with anything I have encountered so far. They made my business workflow so much smoother with the automation through which I could trigger campaigns and reach multiple customers at once.
ConsEverything is fine.
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nandini kunda
•ProsAs an executive who handles multiple tasks like sales, marketing, etc., Office24by7 software truly helped me perform multiple job duties at an extremely efficient & high level.
ConsNo issues with it.
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RAJA REDDY
•ProsI have enjoyed this marketing software more than any other I have ever used. I was paying for four different software to what Office24by7 does for me all in one.
ConsAll are good at this.
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kishore vallepu
•ProsSpeed, reliability, and its up-to-the-moment updates. The moment a client calls/texts/email messages it's INSTANT.
ConsGreat software no issues.
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Vijaya Bhaskar
•ProsI have enjoyed most, so far, the work put in by the Office24by7 team to make sure I can get the most of this software package. I am still learning and still developing new habits to work with this system, but I feel very confident that, because they are committed to helping me, we will reap a good ROI with this service.
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Vinod Kumar
•ProsCustomer service is incredible. They made the process of establishing the service very friendly.
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Naveen Kumar
•ProsWhen you own your own company you have a tendency to buy a bunch of products to handle your day-to-day reach your customers. However, this product is one-stop shopping to care for your business needs in one CRM. I have less stress, more flexibility, and the ease of communicating with my customers.
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Prasanna Lakshmi
•ProsI like that the dashboard is fairly easy to navigate and that when I need to send coupon updates, I can do so fairly quickly. There are some very unique features. Superb software.
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Roja Rani
•ProsAbsolutely worth the cost and the fact that it's one of the few software that doesn't require a 12-month contract, I do recommend it. Easy to set up. Great customer service - Does the job.
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Praveen Kumar
•ProsI like that it will help promote my business. It's doing in 2 days what took me a year to do. There are a lot of options and features I'm looking forward to using.
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Rushal Singh
•ProsThe most user-friendly software for businesses. Our main goal was to get more organized with our in-home appointments, Office24by7 helps keep us on top of our schedule. Since we started using the software, our clients cannot get over how much more professional Office24by7 makes our company look.
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Chandra Sekhar
•ProsThe customer service and ease of use is nothing short of incredible! I am proud to recommend this software to any small business owner who spends more time working in their business than working on their business.
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Rohit Chatterjee
•ProsThe CRM I've purchased has freed up a lot of time for me to focus on helping my clients and spend less time figuring out how to get my name out there over the web. The software is an extremely affordable way to take care of your business.
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Sakshi Singh
•ProsI love the way it helps me schedule and send email campaigns, sms campaigns and manage our customer relations in a better way. Truly amazing..!
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Vijai Sritharan
•ProsWe are hopeful that the marketing program will drive real business opportunities our way. This is our primary reason for signing up. We also like the CRM features and are finding them very helpful.
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Kapil singh
•ProsI love how easy this program is in managing new contacts. The integration with my website is fantastic and makes follow up with leads so easy! I cannot say enough about how much easier my life is because of Office24by7.
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Akshay Veer
•ProsOverall I'm very happy with Office24by7. My only recommendation to the Thryv team is that they continue to iterate and offer new features, especially a more robust CRM.
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Disha Venugopal
•ProsVery good software. I love everything about it. Everything is super easy to use and navigate through. Value for money platform.
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Damodar Davuluri
•ProsVery easy to use for the most part. Flexible, robust features, and value for money. A great tool to have for small businesses.
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Pralay Kumar
•ProsThe best and most flexible software I've ever seen. What I like most about the software is its online reputation and marketing.
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KGR College
•ProsOut of all the programs I've experienced, I'd recommend Office24by7 for any smaller business that wants to handle calls through the computer.
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Appliances Services
•ProsThe platform is very intuitive, it’s easy to transfer calls to other co-workers. As well as the quality of the call is really good. Also, it has great features that really help out to keep the structure organized.
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N Hotels
•ProsOffice24by7 has been a game-changer to our team during this remote work time; especially now with the integration of our system. Our work now is much easier!
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Krish sharma
•Pros. I like the auto-dial the best! The auto-dial allows me to call people in an efficient manner!
ConsEverything is fine easy to use . Its not complicated
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Ayushi Jha
•ProsI like that Office24by7 has an app that I can use on my phone. It now makes my work easy.
ConsIts working well for me . So no issues
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Honey Pattanayak
•ProsCons
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Honey Pattanayak
•ProsEasy to use tool, intuitive platform, easy to use and manage incoming and outgoing calls, good call quality. The Google extension is the best! It enables number recognition without the need to dial.
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Honey Pattanayak
•ProsEasy to use tool, intuitive platform, easy to use and manage incoming and outgoing calls, good call quality. The Google extension is the best! It enables number recognition without the need to dial.
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rudra kumar
•ProsAfter we implemented Office24by7, our communications with our clients improved a lot, it is easy and intuitive to use, and I enjoyed it! The support is really helpful too.
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Kommu Madhavi
•ProsI like using this application for calls on my job cause the calls are high quality and good connection while talking.
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Mohd azhar baba
•ProsYou can call anywhere by the number that Office24by7 provides and experience good call quality. We can monitor our new starters and coach them with a cool feature. This makes it best in terms of contact centers or sales centers. Also, Office24by7 is economical in terms of long-term planning with our growing team.
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Deepti Thakur
•ProsI like that it integrates with our system so that I can speed up the process of calling contacts and getting through the task queue.
ConsNone
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Radhasri Gupta
•ProsI like how easy Office24by7 is to use. Also, it is very convenient with a mobile and desktop app.
ConsNon
