Bigin is a customer relationship management tool made specifically for small businesses to help them schedule follow-ups, manage sales pipelines, and update customer information. It allows staff to gather and keep track of prospect information in a centralized repository, including deals, emails, activities, tweets, and more. The application enables users to design and integrate web forms to collect lead information into company websites. 

Users can contact clients or customers via the built-in telephony system that automatically updates call logs. Employees can create projects, schedule customer calls, plan events, and set up activity reminders using Bigin’s activity management module. Workflow management, automated notifications, collaboration, data import, audit logging, email templates, and more are some of Bigin’s other features. Additionally, managers may use it to automate routine operations like tracking transaction progress and sending up email alerts by creating predefined procedures.

Software Key Features:

 
Bigin allows you to create web forms and embed them in your website, so interested customers can submit their details and be captured as contacts in your account.

Software Suites for?

Medium Sized Business

Open Source

No

Is it cloud based?

Yes-Cloud

Technical Support

Chat Support, Email Support, Knowledge Base

Payment

One Time Payment

Multi Language Support

Yes

Desktop OS Support

Web App, Windows

Mobile Platform

IOS, Android, Windows Mobile

Mobile Support

Yes

API Support

Yes - API Available

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