Description
Software Description:
CloudCherry is the definitive Real-Time, Omni-channel CUSTOMER EXPERIENCE MANAGEMENT platform that helps customer-facing brands track, measure & improve Customer Delight – which results in better customer experiences, greater customer loyalty and profitability.
Software Features:
· Track & measure metrics like their Net Promoter Score, Customer Effort Score, Customer Delight score and more · Get insights in real-time on what Customers love, and more importantly, what you need to fix · Capture omni-channel customer feedback from various channels such as Smart Devices, Email, Web, SMS, In-App and more · Manage CX for the entire organization with a One View Dashboard · Integrate with existing systems & tools seamlessly
Software Specialties:
Real-time, Omni-channel, centralized view of Customer Data and Insights, capture Customer Feedback from 17 different channels and measure customer loyalty, customer delight and customer experience from a single dashboard.
Details
- Website www.getcloudcherry.com
- Listing categories Mobile App / Customer Experience Management / Feedback Software
Software Specialties
Mobile Support
Mobile Platform
IOS, Android, Windows Mobile, Black Berry
Desktop OS Support
Web App, Windows, Macintosh
Multi Language Support
Customization
API Support
Technical Support
Phone Support, Chat Support, Email Support
Is it cloud based?
Open Source
No
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