CloudCherry is the definitive Real-Time, Omni-channel CUSTOMER EXPERIENCE MANAGEMENT platform that helps customer-facing brands track, measure & improve Customer Delight – which results in better customer experiences, greater customer loyalty and profitability.
· Track & measure metrics like their Net Promoter Score, Customer Effort Score, Customer Delight score and more · Get insights in real-time on what Customers love, and more importantly, what you need to fix · Capture omni-channel customer feedback from various channels such as Smart Devices, Email, Web, SMS, In-App and more · Manage CX for the entire organization with a One View Dashboard · Integrate with existing systems & tools seamlessly
Real-time, Omni-channel, centralized view of Customer Data and Insights, capture Customer Feedback from 17 different channels and measure customer loyalty, customer delight and customer experience from a single dashboard.
- Website www.getcloudcherry.com
- Listing categories Mobile App / Customer Experience Management / Feedback Software
- Mobile Support Yes
- Mobile Platform IOS, Android, Windows Mobile, Black Berry
- Desktop OS Support Web App, Windows, Macintosh
- Multi Language Support Yes
- Customization Yes - Available
- API Support Yes - API Available
- Technical Support Phone Support, Chat Support, Email Support
- Is it cloud based? Yes-Cloud
- Open Source No