Description
Freshdesk is one of thebest help desk software in Dubai offered by Freshworks. It is familiar for its quick setup and customizable capabilities that do not require any coding.
It turns requests from various channels, including email, online, phone, chat, and social media, into tickets, expediting ticket resolution across several platforms.
With Freshdesk, you can easily manage SLAs, provide self-service alternatives, automate workflows, monitor statistics, and keep on top of all areas of customer support.
Details
- Price $49
- Company Name Freshdesk
- Listing categories Customer & Sales / Customer Relationship Management (CRM) / Customer Experience Management / Feedback Software / Help Desk
- Open Source Yes
- Customization Yes - Available
- Is Your Software Cloud Based? Yes-Cloud
Features
Software Key Features:
- Integrations like canned responses and automatic pop-ups.
- Real-time analytics to track team productivity.
- SLA management for even agent workload distribution.
- Supports over 30 languages for translations.
- Competitive pricing starts from $15 per agent/month.
Specification
Software Suites for?
Small Business, Medium Sized Business, Large Business
API Support
Is it cloud based?
Technical Support
Payment
Yearly Payment, Monthly payment
Multi Language Support
Desktop OS Support
Windows, Macintosh
Mobile Platform
IOS, Android
Mobile Support
Video
Contact
- Website https://freshdesk.com/
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