Freshsales is a salesforce industrialization device built for the cloud that allows companies to handle leads, client connections, customer engagement, and more through a single platform. With the platform’s help, businesses can design and track sales activities, add custom fields to collect and store client data, and synchronize data throughout the customer journey, from prospecting to contact and conversion. Freshsales allows businesses to design and manage marketing campaigns to communicate with the target audience and define custom rules to automate lead assignments.
Administrators may alter holidays to move calls automatically, allocate leads to teams based on talents or tasks, and categorize contacts’ data using custom criteria. A built-in phone dialer, activity timelines, customized email templates, and more are among its many capabilities. With the use of event-based triggers, Freshsales enables teams to create unique workflows to automate repetitive operations and launch chat campaigns to engage with clients.
Software Key Features:
Freshsales is a cloud-based customer relationship management (CRM) solution that helps businesses across different industry verticals to manage their interactions with existing and potential customers. Features include one-click phone, sales lead tracking, sales management, event tracking and more.
IOS, Windows Mobile
Desktop OS Support
Web App, Windows
Multi Language Support
Is it cloud based?