Freshworks understands customer relationship management is crucial for small businesses. They have made a free CRM for small businesses. Despite being free, the platform offers every tool a small business might require in one convenient package. The platform allows for unlimited user access and offers complimentary round-the-clock phone, email, and chat support.

Key Features

  • Lead-gathering is totally automated.
  • Mobile app allows for viewing CRM data.
  • Automated marketing and sales initiatives.
  • Quick and simple third-party application integrations.
  • Customer service chatbots use AI to provide service faster.

Software Key Features:

Key Features

  • Lead-gathering is totally automated.
  • Mobile app allows for viewing CRM data.
  • Automated marketing and sales initiatives.
  • Quick and simple third-party application integrations.
  • Customer service chatbots use AI to provide service faster.

Software Suites for?

Small Business

Open Source

No

Is it cloud based?

Yes-Cloud

Technical Support

Phone Support, Email Support, Video Tutorials, Knowledge Base

Multi Language Support

Yes

Desktop OS Support

Web App, Windows, Macintosh

Mobile Platform

IOS, Android, Windows Mobile, Black Berry

Mobile Support

Yes

API Support

Yes - API Available

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