Customer & Sales

Galaxy

0 / 5

Software Description:

Complaint & Inquiry management solution which can manage complaints via sources like Voice call, Email, Chat, Facebook, Twitter, LinkedIn etc

Software Features:

Ticket Generation, Escalation matrix, Email, Facebook, Twitter & Chat integration

Software Specialties:

Complaint & Inquiry Management Solution

Mobile Support

Yes

Mobile Platform

IOS, Android, Windows Mobile, Black Berry

Desktop OS Support

Web App, Windows, Macintosh

Multi Language Support

Yes

Customization

Yes - Available

API Support

Yes - API Available

Technical Support

Phone Support, Chat Support, Email Support

Is it cloud based?

Yes-Cloud

Open Source

No

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