Intercom is the engagement operating system, and it is an open channel between the customer and the business that is in the product, in the moment, and on their terms. It breaks down silos, unifying data and systems to create an ongoing dialogue that allows businesses to capitalize on every opportunity. Increase satisfaction and retention by bringing new customers up to speed with helpful messages and tours from within your product. You will increase feature adoption, event registrations, and other metrics. It sends in-context surveys to your customers to collect information about what they are doing on the web, mobile, or in your app. Then, automatically, put those insights into action.

Software Key Features:

Features

  • It allows you to view customer history
  • It can import or export data

Software Suites for?

Small Business, Medium Sized Business, Large Business

Open Source

No

Is it cloud based?

Yes-Cloud

Technical Support

Phone Support, Chat Support, Email Support, Video Tutorials, Knowledge Base

Multi Language Support

Yes

Desktop OS Support

Web App, Windows, Macintosh

Mobile Platform

IOS, Android, Windows Mobile, Black Berry

Mobile Support

Yes

API Support

Yes - API Available

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