Customer & Sales

ManageEngine ServiceDesk Plus Claim

0 / 5

Software Description:

ITIL-ready help desk software with integrated asset and project management capabilities

Software Features:

  • Incident management
  • Self-service portal
  • Knowledge base
  • Multi-site support
  • SLA management
  • Help desk reports
  • IT asset discovery
  • Software asset management
  • Asset inventory reports
  • Purchase & contracts management
  • Problem management
  • Change management
  • IT project management
  • Service catalog
  • Asset management
  • CMDB

Software Specialties:

  1. Best practice ITSM workflows
  2. Powerful integrations with IT management apps
  3. Smart automation
  4. Extensive reporting capabilities
  5. Codeless customizations
  6. Deploy on cloud or on-premise

Open Source

No

Is it cloud based?

Yes-Cloud

Technical Support

Phone Support, Chat Support, Email Support, Video Tutorials, Knowledge Base

Payment

Yearly Payment, Monthly payment

Multi Language Support

Yes

Desktop OS Support

Web App, Windows, Macintosh

Mobile Platform

IOS, Android, Windows Mobile, Black Berry

Mobile Support

Yes

API Support

Yes - API Available

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