nTire CRM Software Description
nTireCRM is a 100% web based Customer Relationship / Incident / lead Management System helps enterprise across diversified verticals viz. Banking, Insurance, Retail, Financial Services, Securities, Health Care, Manufacturing and others. nTireCRM is the unique solution that addresses the needs of Sales & Marketing, Customer Service, Business Intelligence, Call Center, Back Office, Product Management, Business Process Management, IT and other departments that are either directly or indirectly connected to customers and needs information on the customers and their transactions.
nTireCRM helps in right from KYC Process, Confirmation & Process fulfillment of Customer Acquisition with necessary workflow, Managing Priority Customers, Customer Incident Management(Interaction Management) from multiple Channels including Email / Web/ Walk-in, External Agencies, Postal, SMS with workflow foundation saver.
Details
- Slogan nTireCRM
- Brand color
- Company Name SUNSMART TECHNOLOGIES PRIVATE LIMITED
- Listing categories Mobile App / Planning Software / Customer & Sales / Sales Reporting System / Customer Relationship Management (CRM) / Financial CRM / Sales Management Software
- Customization Yes - Available
Software Features
Software Key Features:
- Banking
- Financial Services
- Securities / Stock Exchanges
- Insurance
- Government
- Retail
- Manufacturing
- Health Care / Pharmaceuticals
- B2C
- B2B
- FMCG
- Back Office
- Master Data Configuration
- Zone / Region / Branch / Location Setup
- User Roles
- Access Control List – Menu Level, Operation Level and Field Level
- User à Branch & Product Category Access Rights
- Notification Manager – SMS & Email Notifications
- Audit Trail Configurations
- Database – Archival and Back-up Configurations
- Reporting Tool
- Do Not Call – Compliant
- Upload Data – Online & Offline
- Centralized Application for monitoring across the enterprise.
- Duplicate Checking of Data
- Configurable Workflow to meet the Business Process
- Alerts, Reminders & Escalations based on TAT
- Outlook & Mobile Calendar Integration
- Built-in Middle Ware for Data Inward & Outward Sharing
- Centralized Application – Easy to track & Manage across enterprise.
- Lead Management
- Channel Partner Management
- Sales Targets & Incentives
- Commissions & Trail Commissions
- Third Party Product Sales Management
- Electronic Processing of Applications
- KYC
- Client Acquisition fulfilment
- Customer Incidents / Interactions – workflow based
- Reassign / Rechurn / Transfer – Leads & Incidents
- Communication Management to clients – Email & SMS
- Cross Sell & Up Sell
- Auto Lead
- Priority Customer Handling
- Renewals / Premium Collections
- Out bound / In Bound Call Center with IVR Integration
Software Specialties
Mobile Support
Mobile Platform
IOS, Android, Windows Mobile
Desktop OS Support
Web App, Windows, Macintosh
Multi Language Support
Payment
One Time Payment, Yearly Payment, Monthly payment
API Support
Technical Support
Phone Support, Chat Support, Email Support, Knowledge Base
Is it cloud based?
Software Suites for?
Contact
- E-mail Click To Send Email
- Phone Request a Call
- Website http://www.sunsmart.co.in/
- Person JACK
- Address No:672, 4th Floor, Temple Tower Anna Salai, CIT Nagar West, Nandanam
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