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Customer & Sales

nTire CRM Software Claim

nTireCRM

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Software Model
Planning Software, Customer & Sales, Mobile App, Customer Relationship Management (CRM), Financial CRM, Sales Management Software, Sales Reporting System
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    Description

    nTireCRM is a 100% web based Customer Relationship / Incident / lead Management System helps enterprise across diversified verticals viz. Banking, Insurance, Retail, Financial Services, Securities, Health Care, Manufacturing and others. nTireCRM is the unique solution that addresses the needs of Sales & Marketing, Customer Service, Business Intelligence, Call Center, Back Office, Product Management, Business Process Management, IT and other departments that are either directly or indirectly connected to customers and needs information on the customers and their transactions.

    nTireCRM helps in right from KYC Process, Confirmation & Process fulfillment of Customer Acquisition with necessary workflow, Managing Priority Customers, Customer Incident Management(Interaction Management) from multiple Channels including Email / Web/ Walk-in, External Agencies, Postal, SMS with workflow foundation saver.

    Details

    Features

    Software Key Features:

    1. Banking
    2. Financial Services
    3. Securities / Stock Exchanges
    4. Insurance
    5. Government
    6. Retail
    7. Manufacturing
    8. Health Care / Pharmaceuticals
    9. B2C
    10. B2B
    11. FMCG
    12. Back Office
    13. Master Data Configuration
    14. Zone / Region / Branch / Location Setup
    15. User Roles
    16. Access Control List – Menu Level, Operation Level and Field Level
    17. User à Branch & Product Category Access Rights
    18. Notification Manager – SMS & Email Notifications
    19. Audit Trail Configurations
    20. Database – Archival and Back-up Configurations
    21. Reporting Tool
    22. Do Not Call – Compliant
    23. Upload Data – Online & Offline
    24. Centralized Application for monitoring across the enterprise.
    25. Duplicate Checking of Data
    26. Configurable Workflow to meet the Business Process
    27. Alerts, Reminders & Escalations based on TAT
    28. Outlook & Mobile Calendar Integration
    29. Built-in Middle Ware for Data Inward & Outward Sharing
    30. Centralized Application – Easy to track & Manage across enterprise.
    31. Lead Management
    32. Channel Partner Management
    33. Sales Targets & Incentives
    34. Commissions & Trail Commissions
    35. Third Party Product Sales Management
    36. Electronic Processing of Applications
    37. KYC
    38. Client Acquisition fulfilment
    39. Customer Incidents / Interactions – workflow based
    40. Reassign / Rechurn / Transfer – Leads & Incidents
    41. Communication Management to clients – Email & SMS
    42. Cross Sell & Up Sell
    43. Auto Lead
    44. Priority Customer Handling
    45. Renewals / Premium Collections
    46. Out bound / In Bound Call Center with IVR Integration

    Specification

    Software Suites for?

    Small Business, Medium Sized Business, Large Business

    API Support

    Yes - API Available

    Is it cloud based?

    Yes-Cloud

    Technical Support

    Phone Support, Chat Support, Email Support, Knowledge Base

    Payment

    One Time Payment, Yearly Payment, Monthly payment

    Multi Language Support

    Yes

    Desktop OS Support

    Web App, Windows, Macintosh

    Mobile Platform

    IOS, Android, Windows Mobile

    Mobile Support

    Yes

    Contact

    • Person JACK
    • Address No:672, 4th Floor, Temple Tower Anna Salai, CIT Nagar West, Nandanam

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