Description
Pobuca Loyalty is a platform that develops and grows repeat customers.
Benefits
-Build customer engagement and loyalty:
Map your customers’ journey, engage with them in all sales and marketing channels, reward loyalty and predict future buying behaviors.
-Get to know your customers:
Get a 360o view of customer profiles based on all stages of the customer journey. Gather and consolidate diverse high-volume data, such as demographics, transactions, campaign interactions, online behavior and more, into a single customer view.
-Increase engagement:
Target the right customer with the right message at the right time via personalized campaigns. Choose the best channel – email, text message, push notification & Chat Bot – craft your campaign and gain insights into its effectiveness via detailed reports.
– Boost loyalty:
Implement your loyalty strategy end-to-end according to your own business needs. Offer incentives, such as ‘extra points’ or ‘refer a friend’ and reward your loyal customers, for both sales actions and marketing interactions, with digital coupons, discounts and gifts.
-Gain Insights & Predict Patterns:
Review the progress of your marketing strategy through important KPIs. Gain insights into campaign execution, personalized website analytics and survey statistics. Take advantage of our machine-learning algorithms that score and segment customers to maximize their experience throughout the customer journey. Predict customers’ next steps and fine-tune future actions to achieve your goals.
Details
- Price by agreement
- Slogan Build customer engagement and loyalty
- Brand color
- Company Name Pobuca
- Website loyalty.pobuca.com/
- Listing categories Customer & Sales / Lead management Software / SaaS / Help Desk / Customer Relationship Management (CRM) / Customer Identity Management / Customer Experience Management / Email and SMS Marketing / Feedback Software / Marketing Automation Software / Marketing Software / Sales Management Software
- Other Category Details Customer Engagement & Loyalty
Software Features
Software Key Features:
Surveys, Website Analytics, Engagement Campaigns, Customer Scoring, Insights & Reporting, Digital Coupons, Connectivity with external systems, Loyalty, Member Management , Customer Service Consulting Services, Outsourcing Services, Private cloud / On premise installation, Custom user interface & features, SLA for technical support, User onboarding & engagement campaigns, Support service packs & plans, Customization service packs
Software Specialties
Mobile Support
Desktop OS Support
Web App
Multi Language Support
Customization
Payment
API Support
Technical Support
Phone Support, Chat Support, Email Support, Knowledge Base
Is it cloud based?
Open Source
No
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