Pobuca Loyalty is a platform that develops and grows repeat customers.

Benefits

-Build customer engagement and loyalty:

Map your customers’ journey, engage with them in all sales and marketing channels, reward loyalty and predict future buying behaviors.

-Get to know your customers:

Get a 360o view of customer profiles based on all stages of the customer journey. Gather and consolidate diverse high-volume data, such as demographics, transactions, campaign interactions, online behavior and more, into a single customer view.

-Increase engagement:

Target the right customer with the right message at the right time via personalized campaigns. Choose the best channel – email, text message, push notification & Chat Bot – craft your campaign and gain insights into its effectiveness via detailed reports.

– Boost loyalty:

Implement your loyalty strategy end-to-end according to your own business needs. Offer incentives, such as ‘extra points’ or ‘refer a friend’ and reward your loyal customers, for both sales actions and marketing interactions, with digital coupons, discounts and gifts.

-Gain Insights & Predict Patterns:

Review the progress of your marketing strategy through important KPIs. Gain insights into campaign execution, personalized website analytics and survey statistics. Take advantage of our machine-learning algorithms that score and segment customers to maximize their experience throughout the customer journey. Predict customers’ next steps and fine-tune future actions to achieve your goals.

 

Software Key Features:

Surveys, Website Analytics, Engagement Campaigns, Customer Scoring, Insights & Reporting, Digital Coupons, Connectivity with external systems, Loyalty, Member Management , Customer Service Consulting Services, Outsourcing Services, Private cloud / On premise installation, Custom user interface & features, SLA for technical support, User onboarding & engagement campaigns, Support service packs & plans, Customization service packs

Mobile Support

No

Desktop OS Support

Web App

Multi Language Support

No

Customization

Yes - Available

Payment

Yearly Payment

API Support

Yes - API Available

Technical Support

Phone Support, Chat Support, Email Support, Knowledge Base

Is it cloud based?

Yes-Cloud, On-premise

Open Source

No

Software Suites for?

Small Business, Medium Sized Business, Large Business

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