Description
Ak INFOS is a Dubai-based software-providing company. One of the well-known help desk software they offer is Smart Helpdesk. SMART HELPDESK software is a complete IT service management solution that automates asset and project management operations.
Smart Helpdesk is the best help desk software in Dubai and it combines advanced features to provide excellent service to end customers while lowering costs and complexity.
SMART HELPDESK, with features such as user self-service, IT asset management automation, and multi-site support, allows enterprises to efficiently manage their IT infrastructure and support operations from a centralized platform.
Details
- Is Your Software Cloud Based? On-premise
- Customization Not Available
Specification
API Support
Software Suites for?
Small Business, Medium Sized Business, Large Business
Mobile Support
Multi Language Support
Is it cloud based?
Features
Software Key Features:
- Offer support across various channels.
- Facilitate internal communication and collaboration among support agents.
- Customize the helpdesk interface and ticket fields to align with specific business requirements.
- Provides strong security measures to protect sensitive data.
- Provide mobile-friendly access to the helpdesk platform.
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