Sonetel is a single free app which offers customer chat, team communication all in one application. Sonetel offers it for free and we can also use free chat function in the website. The product features incoming calls for free or it can also be forwarded anywhere worldwide in the cost of a local call. The app is widely popular more in foreign countries and more so in UK. Around 170,000 of those who signed up across 170 countries have also become paid customers after using the app.

Software Key Features:

Features of Sonetel


  • Proactive chat
  • Canned responses
  • Offline form
  • Geo targeting
  • Third -party integration
  • Transfers and routing
  • Screen sharing
  • Website visitor tracking 
  • Customizable branding
  • Batch communication
  • Routing
  • Survey management 

 

Software Suites for?

Small Business, Medium Sized Business

API Support

Yes - API Available

Is it cloud based?

Yes-Cloud

Technical Support

Phone Support, Email Support, Video Tutorials, Knowledge Base

Payment

Monthly payment

Multi Language Support

Yes

Desktop OS Support

Web App, Windows, Macintosh

Mobile Platform

IOS, Android, Windows Mobile, Black Berry

Mobile Support

Yes

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