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Qualaroo Claim

An advanced survey tool for highly contextual insights

5.00 / 5

Qualaroo lets you collect highly contextual insights from customers using targeted surveys. Whether you want to gauge customers’ experience, gather product feedback, measure loyalty and satisfaction, build customer personas, or track the risk of attrition, Qualaroo lets you design surveys for all your needs. You can share the surveys across websites, mobile apps, products, social media, email, and other channels to expand your reach. 

It also provides an AI-based sentiment analysis engine and in-depth reporting dashboards to dig through the feedback in real time, making it a complete feedback management system. You can use these insights to develop optimal product solutions, optimize existing products, build targeted marketing campaigns, improve on-site conversions, and generate leads to drive growth.

  • Price $69
  • Slogan An advanced survey tool for highly contextual insights
  • Company Name Qualaroo
  • Listing categories IT Software / Saas Software
  • Other Category Details Customer Satisfaction Survey, Customer Feedback Software, Website Feedback Software , Website Feedback Tool , Survey Tools, Product Feedback Tools
  • Customization Yes - Available

Mobile Support

Yes

Mobile Platform

IOS, Android

Desktop OS Support

Web App, Windows

Multi Language Support

Yes

Payment

One Time Payment, Yearly Payment, Monthly payment

API Support

Yes - API Available

Technical Support

Video Tutorials, Knowledge Base, Phone Support, Chat Support, Email Support

Is it cloud based?

Yes-Cloud

Open Source

Yes

Software Suites for?

Small Business, Medium Sized Business, Large Business

  • Address 3101 Ocean Park Blvd Ste 100 PMB 187
    Santa Monica, California 90405, USA
  • Mukul Singh

    Reply
    Rating: 5 / 5
    Pros

    Qualaroo has streamlined the customer feedback loop at my company. The real-time NPS score dashboard helps us track the experience scores, and we can see any dips in the overall score to correct the strategy in time. We can also analyze the individual customers' NPS scores to first target negative feedback and improve overall customer satisfaction. Another great feature is its ready-made survey templates that significantly reduce the survey creation time. We can choose and customize the template to suit our branding and needs. Qualaroo also has an AI-based sentiment analysis engine that categorizes the feedback based on respondents' emotions, so we don't have to go through the feedback data manually.

    Cons

    If there's one area where Qualaroo could enhance even further, it's employee feedback survey templates. While the existing templates are incredible for customer insights, it would be fantastic if more templates were designed specifically for gathering feedback from our team.

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