In addition to customer complaints about their cars’ sputtering engines, dead batteries, and squeaking brakes, auto dealers often get complaints about worn-out and deflated tires. Although engine failure is a big deal, faulty tires can be life-threatening.
While motorists are responsible for ensuring that their tires are roadworthy, auto dealers are also accountable for offering excellent service. Auto dealers must ensure that they provide the best tire storage solutions and services to assist drivers in maintaining the state of their tires. Here are five tire management tips and techniques for auto dealers.
Tire Inventory Management Software
Happy customers all start with efficient inventory management. Without this, the customer might experience the flaws that actually lay within inventory management. Implement Tire Storage Solution’s Tire Inventory Management Software for efficient inventory tracking and management.
Any business that functions with inventory should implement an effective inventory or warehouse management system.
Tire Pressure Monitoring Systems
The best solution for auto dealers is to use tire pressure monitoring software to surveil the pressure of their customers’ cars. The software will automatically send warning signals that indicate when the tire pressure is below State regulations.
Using this system will absolve auto dealers from making decisions based on their opinions, thus removing the risk of human error. Auto dealers who make ill-advised decisions may be subject to lawsuits from motorists involved in car crashes or other accidents due to low tire pressure.
The most effective way to deal with worn-out or unthreaded tires is to replace them. Although most motorists will not be happy to hear this, auto dealers must always advise them accurately.
Auto dealers can assist motorists by perhaps suggesting second-hand tires or setting up a payment plan for brand new ones. Whichever solution is chosen, the safety and roadworthiness of the tires must always take priority.
Another crucial factor in tire management is wheel torquing. Unchecked and improper torquing of wheel nuts and bolts is a common reason for tires coming off while a vehicle is in motion.
Auto dealers must ensure that nuts and bolts are appropriate and meet the car manufacturer’s specifications. Improper wheel torquing may also lead to cracked rims, increasing the risk of wheel detachment.
Wheel alignment is vital for optimal drivability. It allows smoother driving without the car vibrating or the steering wheel rearing off balance. Poor wheel alignment can quickly chew through a car’s tires. Therefore auto dealers must conduct a wheel rotation and alignment test.
Improper wheel alignment has a potential risk of causing accidents and fatal casualties; therefore, auto dealers should prioritize it when conducting maintenance and service checks.
Tire Dealer Liability Insurance
Lastly, auto dealers should have tire dealer liability insurance. This will safeguard them from customer lawsuits and claims. The insurance will pay for costs incurred should a vehicle’s tires detach while the car is in motion or when the car’s system isn’t working accurately.
Although it is not compulsory for auto dealers to have this kind of insurance, it will be beneficial as it will save the company from out-of-pocket expenses paying for repairs or medical and rehabilitation bills.
Unfortunately, there is only so much an auto dealer can do to protect its customers. In the end, motorists have the most control when it comes to their vehicles. The way they use their cars is a significant factor in tire management. Hence, motorists should practice safe driving and avoid spinning their tires and overloading their vehicles.