Top 10 CRM Software in UK

Are you running a business? If yes, then customers are the major asset for you, and you need to take various steps to keep them in a comfort zone. One of the best business practices is to maintain CRM. Customer relationship management (CRM) is how a company or other organisation manages its interactions with customers, usually by analysing large data. CRM systems gather information from various communication channels, such as a company’s website, email, phone, marketing materials, live chat, and, more recently, social media.

CRM refers to the concepts, procedures, and rules that a business adheres to when communicating with its customers. They enable companies to learn more about their target audiences and how to best meet their needs, resulting in customer retention and sales growth. CRM can be used with current, past, or prospective customers. CRM software allows you to manage leads for each project by utilising marketing automation tools, detailed reporting, etc. Several CRM software in the UK is there, and in this post, you will look at the top 10 CRM software:

Pipedrive 

Sales teams are looking for a simple but effective sales tool to help them get organised. In the list of top 10 CRM software, the first one is Pipedrive, and you can develop this software in various areas such as Linux, Windows, SaaS, web-based etc. This software is a customer relationship management tool geared toward sales that teams of all sizes enjoy using. With 95,000+ paying customers in 179 countries, this CRM’s simple yet powerful design prioritises usability and attracts sales teams. Nothing falls through the cracks when using Pipedrive, allowing your team to spend less time filing and more time selling with both agile and powerful CRM software.

Pipedrive’s features 

• Feedback Management
• Lead Nurturing in File Management
• Qualification for a Lead
• Email Marketing
• Segmentation of Leads
• Email Templates
• Management of Live Chat Templates
• Territory Administration
• Text Examination

Gold-Vision CRM

The next one is Gold-Vision which offers businesses an easy-to-use, spontaneous CRM solution that makes a real difference while also being very cost-effective. With the help of knowledgeable, in-house CRM and business experts, you can automate sales and marketing processes, manage leads, plan campaigns, and much more. Allow Gold-Vision CRM to assist your mid-market companies in doing business more effectively. Businesses of all sizes seek a comprehensive CRM focusing on sales and marketing. Their highly configurable setup allows you to personalise your system and integrate it with your preferred tools. You can enjoy the free trial, and it has huge ratings among users.

Gold-Vision’s features 

• Opportunity Management
• Performance Metrics
• Support Ticket Management
• Task Management
• Automated Routing
• Batch Processing
• Contact Management
• Customer Database
• Customisable Reports

Capsule

How many of you know about the capsule CRM software? The capsule is used by over 10,000 businesses worldwide to organise their customer-facing and sales activities better. The capsule is simple to use while also powerful and customisable, allowing you to tailor it to your specific needs. It integrates with other popular apps for advanced sales automation. With their free trial, you can get started in minutes for as little as an amount per user. This software was useful for owners of small and growing businesses who want to organise their business and customer activities better.

Capsule’s features

• Data Import/Export
• Document Storage
• Interaction Tracking
• Lead Capture
• CRM
• Referral Tracking
• Reporting/Analytics
• Sales Pipeline Management

HubSpot CRM 

HubSpot CRM software is designed for businesses that want to spend less time logging data. It stores all of your contacts in a centralised, single, and customisable database. HubSpot offers pricing and packaging choices that grow with you, whether you have a small team of five or a sophisticated sales force of 500. And you can see everything about a lead in one place, eliminating the need to sift through inboxes to find information. Begin using the free HubSpot CRM right away, designed for expanding teams. Today, over 100,000 customers in over 120 countries use HubSpot’s award-winning software to attract, engage, and delight their customers.

Hubspot’s features 

• Activity Dashboard
• Appointment Scheduling
• Campaign Management
• Client Management
• Client Tracking
• Interaction Tracking
• Lead Capture
• Workflow Management

Smartsheet 

Smartsheet, an online work implementation platform, enables businesses to plan, automate, track and report on their projects. Because of its simple interface, real-time Gantt charts and dashboards, and work automation features, Smartsheet is used by over 80,000 businesses for task and work management. Forrester Research named them a Leader in Enterprise Collaborative Work Management. 451 Research recognised this software for its technological innovation and vision. Smartsheet’s user-friendly online project management app is widely used across organisations to track and manage various work types for large and small teams, from enterprise companies to small and medium-sized businesses.

Smartsheet’s features 

• Approval Process Control
• Backlog Management
• Bar Chart
• Budget Management
• Business Process Automation
• Financial Management
• For IT Project Management
• Requirements Management
• Resource Management

NetSuite 

The first and only business system you will ever require. Integrates key customer metrics and financials in a unified approach to provide you with end-to-end business visibility, allowing you to turn complex challenges into smart solutions. NetSuite ensures a continuous flow of information throughout the customer lifecycle, from lead to opportunity, fulfilment, sales order, renewal, upsell, cross-sell, and support. NetSuite is used by fast-growing businesses ranging from pre-revenue startups to small and mid-sized organisations to automate core processes and gain real-time financial and operational performance insights.

NetSuite’s Features 

• Accounts Payable and receivable
• Built-in Accounting
• CRM
• Self Service Data Preparation
• Product Data Management
• Product Identification
• Financial Reporting
• Workflow Management
• eCommerce Management

Insightly 

Insightly is powerful, user-friendly CRM software that integrates with Gmail, MailChimp, Office 365, and other popular applications. It is a leading CRM software with over 1.5 million users across multiple industries. Insightly is used by businesses to manage contacts at every stage of the sales process, monitor their sales pipeline, track customer relationships, etc. It will be used by organisations seeking an easy-to-use yet powerful CRM with project management and delivery capabilities. In the same platform, track everything from sales leads to completed projects.

Insightly’s features 

• Kanban Board
• Lead Capture
• Opportunity Management
• Percent-Complete Tracking
• Territory Management
• Third-Party Integrations
• CRM
• Campaign Management
• Dashboard
• Data Import/Export

Nutshell

Nutshell is a CRM and email marketing platform that enables B2B organisations to collaborate to win more deals. It is simple enough for any user but sophisticated enough for any business. It is for teams that are sick of juggling separate sales and marketing tools and don’t want to pay a full-time admin to manage their software. Every Nutshell subscription includes unlimited CRM contacts, data migration assistance, and world-class live support at a very low cost.

Nutshell is designed for relationship-focused B2B organisations that are tired of juggling multiple sales and marketing tools and don’t want to pay a full-time administrator to manage their software.

Nutshell’s features 

• Batch Processing
• CAN-SPAM Compliance
• CRM
• Data Import/Export
• Document Storage
• Mobile Optimized Emails
• Opportunity Management
• Subscriber Management
• Alerts/Notifications
• Lead capture

GreenRope 

Small and medium-sized businesses seek a solution to assist them in managing their sales funnel and incorporating data into their marketing efforts. GreenRope Complete CRM and marketing automation provides a comprehensive solution to help your team accomplish more with less. You create a lean, data-driven organisation when you integrate marketing, sales, and operations into the same system. Improve collaboration, drive sales, strengthen relationships, and provide optimised omnichannel customer experiences.

GreenRope’s Features 

• Activity Dashboard
• CRM
• Email Marketing
• Event-Triggered Actions
• ROI Tracking
• Reporting/Analytics
• Task Management
• Template Management
• Social Media Integration
• Sales Pipeline Management

ActiveCampaign 

ActiveCampaign’s CRM combines contact management with sales automation, allowing you to sell more in less time. Prioritise your leads, automate contact management and keep track of your tasks to ensure that nothing falls between the cracks. View your entire sales process in a single view and track every interaction to keep your team on the same page. When combined with marketing automation, lead scoring and automated segmentation, transform your team into a well-oiled deal-closing machine. ActiveCampaign is ideal for small and medium-sized businesses seeking to expand through improved customer relationships.ActiveCampaign’s Features 

• CAN-SPAM Compliance
• CRM
• Content Management
• Segmentation
• Social Marketing
• Mobile Optimized Emails
• Multi-Channel Marketing
• ROI Tracking
• Lead Qualification
• List Management

Final thoughts: 

CRM software facilitates the management of interactions with customers, business partners, clients, and leads for businesses and their employees. CRM stands for customer relationship management, and CRM systems enable businesses to manage customer relationships throughout the entire customer journey, beginning with the first point of contact and continuing through the purchasing decision and post-sale phase. It is your choice to pick the right one among the top 10 CRM software listed above and improve your business with it.