Gurgaon is a leading business hub in India, with numerous companies operating in various sectors such as IT, finance, and manufacturing. With the increasing competition, it is becoming increasingly important for businesses in Gurugram to implement tools like CRM that can help improve their efficiency.

A CRM system can help businesses in Gurugram to manage their customer interactions, sales, and marketing activities more effectively. If you are looking for the best crm software in gurgaon, here’s the list:

50 Best CRM Software in Gurgaon


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Customer & Sales

Salesforce CRM

Sales force is the world’s largest online CRM service provider. Sales force not only offers its CRM services for the…

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Price
$25 per Month
Rating
0 / 5
Customer & Sales

Zoho CRMPlus

ZOHO CRMPlus is more than a CRM, It is a single all-in-one Customer Engagement software. ZOHO CRMPlus intergrated with Zoho…

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Price
$50 per Month
Rating
0 / 5
Customer & Sales

Pipedrive

Accurate analysis, email integration, detailed tracking, easier deal management, user-friendly platform and excellent sales management tools highlight Pipedriveas one of…

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Rating
0 / 5
Customer & Sales

Kapture CRM Software

Kapture is a business automation CRM that helps you to manage sales and customer service in a single platform. With…

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Price
$25
Rating
0 / 5
Customer & Sales

Freshsales:

Freshsales is a salesforce industrialization device built for the cloud that allows companies to handle leads, client connections, customer engagement,…

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Price
$63
Rating
0 / 5
Customer & Sales

Salesmate

Salesmate is a smart CRM software that supports companies in turning leads into customers. This platform is very convenient and…

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Price
Starting form $25USD/ Per Month
Rating
0 / 5
Customer & Sales

HubSpot

Focused on growing your pipeline, offering periodically updated sales dashboards, scheduling appointments and tracking sales and leads, HubSpot won the…

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Rating
0 / 5
Customer & Sales

Freshworks

Freshworks understands customer relationship management is crucial for small businesses. They have made a free CRM for small businesses. Despite…

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Price
request for pricing
Rating
0 / 5
Customer & Sales

SageCRM

Boasting more than 25 years in the CRM industry, Sage is the third largest business application vendor in the world.…

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Price
Pricing on Request
Rating
0 / 5
Customer & Sales

Salespro CRM

Adept solution is providing easy to use, scalable and affordable online customer relationship management (CRM) software to customers in dubai…

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Price
Pricing on Request
Rating
0 / 5
Customer & Sales

Creatio CRM

Creatio CRM is the most agile CRM platform for midsize and large enterprises to accelerate sales, marketing, service and operations.…

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Price
Starting from $25/per user/per month
Rating
0 / 5
Customer & Sales

Capsule CRM

A simple UI and customer-friendly, Capsule comes with an abundance of features that help with simplifying tasks. By helping businesses…

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Price
$12 / MONTH/USER
Rating
0 / 5
Customer & Sales

SAP CRM

Targeting mid-size and large-size organizations, SAP introduces a CRM for all business sectors ranging from Commerce to Service. With an…

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Price
$23 per Month
Rating
0 / 5
Customer & Sales

Sugar CRM

Giving the best customer experience and well-known for the best relationship intelligence built in the software, Sugar CRM deals with…

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Price
Pricing on Request
Rating
0 / 5
Customer & Sales

Agile CRM

Agile CRM is a comprehensive CRM that helps the small business manage all the aspects of the business like sales,…

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Price
Starting from $8.99 per Month
Rating
0 / 5
Customer & Sales

Zendesk

For small businesses, Zendesk offers a range of CRM tools, and the platform places emphasis on best practices and usability.…

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Price
Starting price at US$ 19/month
Rating
0 / 5
Customer & Sales

Super CRM

Alwafaa is a very prominent software solutions provider in UAE. The Super CRM is the product of Alwafaa group. The…

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Rating
0 / 5
Customer & Sales

Cratio CRM

Software Description: Cratio CRM is a Complete CRM Software for growing companies. Cratio CRM is simple to use affordable &…

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Rating
0 / 5
Customer & Sales

TeleCRM

TeleCRM is a tele-calling , sales CRM and automation app. It has got a ton of features and integrations to…

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Price
From $6.70 Per User, Per Month
Rating
0 / 5
Customer & Sales

SoulCRM

Software Description: Incredibly simple and efficient web based solution specifically designed for Indian Businesses. whether you need a CRM tool to handle…

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Price
Starting from $6.50 per month
Rating
0 / 5
Customer & Sales

Method CRM

Method CRM can add information about customers or sales and make estimates, payments, invoices, and receipts in the system. Using…

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Rating
0 / 5
Customer & Sales

nTire CRM Software

nTireCRM is a 100% web based Customer Relationship / Incident / lead Management System helps enterprise across diversified verticals viz.…

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Rating
0 / 5
Customer & Sales

Maximizer CRM

Maximizer CRM is comparatively low-cost CRM that can benefit both small and big companies. It is the most adaptable CRM…

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Price
$60/yr
Rating
0 / 5
Customer & Sales

Leadsquared

After Zoho, Leadsquared attracted the businesses in UAE a lot. Their hassle free and easy to use CRM solutions will …

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Rating
0 / 5
Customer & Sales

CRM Express

CRM Express is an online customer relationship management (CRM) system and sales tracking application for Small Business to Enterprise. CRM…

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Price
$800
Rating
0 / 5
Customer & Sales

POWER CRM

Software Description: “A tool that improves PRODUCTIVITY and overall business EFFICIENCY” . The Power CRM solutions consistently drive more sales…

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Rating
0 / 5
Customer & Sales

EngageBay

EngageBay is a simple, affordable, integrated, all-in-one marketing, sales and service automation platform with a free CRM, built to grow…

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Price
Starting from $ 14.99 per user / month
Rating
0 / 5
Customer & Sales

Insightly

By providing data security, better integration and visibility, personalized e-mail support and a free option for businesses with limited employee…

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Rating
0 / 5
Customer & Sales

SmartOffice CRM

Smartoffice is another powerful tool that is available in the market. This tool includes several amazing features which will help…

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Price
Request for Pricing
Rating
0 / 5
Customer & Sales

CORAL CRM

Coral CRM is for your complete sales automation by adding sales persons, agents, prospect customers, recording customer enquiries with all…

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Price
Pricing on Request
Rating
0 / 5
Customer & Sales

SuperOffice CRM

SuperOffice CRM is a fullsuite CRM sotware for small, medium and large business. This CRM has highly advanced CRM features…

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Price
Starting from 45 EUR Per user month Billed annually
Rating
0 / 5
Customer & Sales

monday.com

Monday.com offers the customized CRM software for companies all over the world. It comes with all the latest updates and…

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Price
Starts From USD 24$/ Per Month
Rating
0 / 5
Customer & Sales

MaxCustomer

MaxCustomer is an easy-to-use Customer Relationship Management (CRM) system that provides businesses the ability to analyze and increase their sales by effective management…

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Rating
0 / 5
Customer & Sales

Redtail CRM

Redtail CRM is one of the most prominent CRM software in the finance industry. This easy to use software has…

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Price
Request for Pricing
Rating
0 / 5
Customer & Sales

Kylas Sales CRM

Kylas is an enterprise-grade Sales CRM software that is uniquely designed and engineered for SMBs. The product helps small and…

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Price
$158.33 Per Month for Unlimited Users
Rating
4.75 / 5
Customer & Sales

ActiveCampaign

ActiveCampaign’s CRM combines contact management with sales automation, allowing you to sell more in less time. Prioritise your leads, automate…

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Rating
0 / 5
Customer & Sales

URVA Sales

The URVA Sales Force Tracker is a mobile-friendly sales tool which brings your entire sales team on the same page.…

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Price
$8 Per User/ Per Month
Rating
0 / 5
Customer & Sales

Sonetel

Sonetel is a single free app which offers customer chat, team communication all in one application. Sonetel offers it for…

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Price
Request for pricing
Rating
0 / 5
Customer & Sales

Salesforce Marketing Cloud

Salesforce CRM With Salesforce Marketing Cloud, businesses can get to know their customers through a single source of truth to…

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Rating
0 / 5
Customer & Sales

Nimble

A social sales and marketing-focused CRM called Nimble gives you the ability to track and manage to-do lists. It also…

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Rating
0 / 5
Customer & Sales

Tamarac CRM

Tamarac Advisable CRM is another powerful CRM tool that has been built on the Microsoft Dynamic platform. A team of…

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Price
Request for Pricing
Rating
0 / 5
Customer & Sales

Bigin

Bigin is a customer relationship management tool made specifically for small businesses to help them schedule follow-ups, manage sales pipelines,…

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Price
$58
Rating
0 / 5
Customer & Sales

AGSIPL CRM

AGSIPL CRM is self hosted Customer Relationship Management software that is a great fit for almost any company, Project managers or…

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Price
Best as per Industry
Rating
0 / 5
Customer & Sales

Solve360

Solve360 CRM is one more simple and easy to use CRM and contact management tool that can benefit the small…

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Rating
0 / 5
Customer & Sales

MetaData CRM

Metadata is one of the most famous and all in one CRM solution for a business. This single cloud based…

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Rating
0 / 5
Customer & Sales

SalesWorx

SalesWorx addresses the needs of your mobile sales and distribution workforce by putting critical CRM and ERP data in hands…

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Price
Contact us for pricing
Rating
5.00 / 5
Customer & Sales

ProsperWorks CRM

Prosperworks is one more easy to use CRM to organize your contacts and to build your sales pipeline. It is…

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Rating
0 / 5

Top 10 CRM Software in Gurgaon

Basic CRM Features to Look Before Purchasing a CRM in Gurgaon

  • Collaborative CRM

Breaking down silos is a key objective of collaborative CRM systems, as marketing, sales, and customer support are in various departments. In larger organizations, each department may be further divided based on other factors. Collaborative CRM ensures that all teams in various departments have access to the same customer data. This process helps in improving the overall customer experience.

  • Strategic CRM

Although strategic CRM shares many features with collaborative CRM, strategic CRM is distinct in its focus on long-term customer engagement. The primary objective of strategic CRM is to support customer retention and enhance customer loyalty. Strategic CRM is designed to gather information about customer needs and preferences, which can help businesses provide more value to their client base. It is particularly useful for businesses that require long-term customer relationship management, such as an IT company that offers ongoing data management services.

  • Operational CRM

Operational CRMs play a crucial role in optimizing a company’s customer relationship processes. These systems offer tools that enable more efficient handling and visualization of the complete customer journey, even when it involves numerous touchpoints. This journey begins with the customer’s initial interactions with the company’s website, continues throughout the lead management process. Operational CRMs are characterized by their automation features, which include marketing, sales, and service automation. These features help to offload some of the tasks that would otherwise be handled by employees, allowing them to focus on more creative and personalized aspects of their roles that require a human touch. 

  • Analytical CRM

The main purpose of analytical CRMs is to assist in the analysis of customer data to extract crucial insights. While digital tools and platforms have made it easier to gather large amounts of data, the process of analyzing data is challenging. In fact, more than 50% of the data collected by companies goes unused. Your customer data is too important to waste, so an analytical CRM provides tools to help you use your data effectively and identify patterns in customer behavior. This information can then be used to gain a better understanding of which strategies lead to successful sales.

Final Thoughts

CRM tools offer two key advantages one is the improved internal efficiency that can reduce business costs, and another one is to enhance customer relationships. Getting the right crm software in gurgaon can help to increase the profit margins of business in Gurgaon.

How to find a company that is ready for CRM tools?

The best way is to do a complete CRM assessment and think about the benefit your team will get from CRM.

What to consider while choosing a CRM?

Choosing the best CRM involves understanding why, where, and how you want to use this software.

What are the important details to track in CRM?

The details one must track in CRM are completely dependent on anticipated goals and pain points.

Winners

2

User Img
Zoho CRM

Silver Winner


India

1

User Img

Salesforce CRM

Gold Winner


Global

3

User Img
Freshsales

Bronze Winner


Bangalore

Contenders

Software Name Votes Location Contact Congratulate
User Img

6686

60%
Global Click to View
User Img

2228

20
India Click Here
User Img

1114

10%
India Click Here
User Img

557

5%
Bangalore Click Here
User Img

334

3%
Global Click Here
Customer & Sales
Rating
0 / 5

ZOHO CRMPlus is more than a CRM, It is a single all-in-one Customer Engagement software. ZOHO CRMPlus intergrated with Zoho SalesIQ, Zoho Social, Zoho Motivator, Zoho Campaigns, Zoho Reports, Zoho Projects, Zoho Survey, Zoho Desk, Zoho CRM Features: Multichannel Communication Sales Performance Sales Productivity Extend/Customize…

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Price
$50 per Month
Customer & Sales
Rating
0 / 5

Accurate analysis, email integration, detailed tracking, easier deal management, user-friendly platform and excellent sales management tools highlight Pipedriveas one of the best CRMs for small businesses. Mobile alerts, notifications and better reports help analyze how customers can be targeted and won. Pipedrive takes care of…

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Customer & Sales
Rating
0 / 5

Kapture is a business automation CRM that helps you to manage sales and customer service in a single platform. With a mobile first focus, Kapture lets you manage your business on any device, anywhere. With Marketing, Sales, Operations and customer service, all in one single…

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Price
$25
Customer & Sales
Rating
0 / 5

Salesmate is a smart CRM software that supports companies in turning leads into customers. This platform is very convenient and straightforward. It can also be easily personalized and altered by every sales person from your team. With such ease, anyone can navigate through the software…

Read More

Price
Starting form $25USD/ Per Month
Customer & Sales
Rating
0 / 5

Focused on growing your pipeline, offering periodically updated sales dashboards, scheduling appointments and tracking sales and leads, HubSpot won the spotlight for being one of the top CRM businesses. Filtering leads and contacts easily, tracking customer interaction and recording calls, email and messages are additional…

Read More

Customer & Sales
Rating
0 / 5

Freshworks understands customer relationship management is crucial for small businesses. They have made a free CRM for small businesses. Despite being free, the platform offers every tool a small business might require in one convenient package. The platform allows for unlimited user access and offers…

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Price
request for pricing
Customer & Sales
Rating
0 / 5

Boasting more than 25 years in the CRM industry, Sage is the third largest business application vendor in the world. Helping both small and medium-sized businesses close deals, SageCRM offers better business process automation and a better refined software configuration.

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Price
Pricing on Request
Customer & Sales
Rating
0 / 5

Adept solution is providing easy to use, scalable and affordable online customer relationship management (CRM) software to customers in dubai UAE  and across all countries in Middle East.

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Price
Pricing on Request