Gurgaon is a leading business hub in India, with numerous companies operating in various sectors such as IT, finance, and manufacturing. With the increasing competition, it is becoming increasingly important for businesses in Gurugram to implement tools like CRM that can help improve their efficiency.
A CRM system can help businesses in Gurugram to manage their customer interactions, sales, and marketing activities more effectively. If you are looking for the best crm software in gurgaon, here’s the list:
50 Best CRM Software in Gurgaon
Salesforce CRM
Sales force is the world’s largest online CRM service provider. Sales force not only offers its CRM services for the…
Zoho CRMPlus
ZOHO CRMPlus is more than a CRM, It is a single all-in-one Customer Engagement software. ZOHO CRMPlus intergrated with Zoho…
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- $50 per Month
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Pipedrive
Accurate analysis, email integration, detailed tracking, easier deal management, user-friendly platform and excellent sales management tools highlight Pipedriveas one of…
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Kapture CRM Software
Kapture is a business automation CRM that helps you to manage sales and customer service in a single platform. With…
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- $25
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Freshsales:
Freshsales is a salesforce industrialization device built for the cloud that allows companies to handle leads, client connections, customer engagement,…
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- $63
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Salesmate
Salesmate is a smart CRM software that supports companies in turning leads into customers. This platform is very convenient and…
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- Starting form $25USD/ Per Month
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HubSpot
Focused on growing your pipeline, offering periodically updated sales dashboards, scheduling appointments and tracking sales and leads, HubSpot won the…
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Freshworks
Freshworks understands customer relationship management is crucial for small businesses. They have made a free CRM for small businesses. Despite…
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- request for pricing
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SageCRM
Boasting more than 25 years in the CRM industry, Sage is the third largest business application vendor in the world.…
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- Pricing on Request
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Salespro CRM
Adept solution is providing easy to use, scalable and affordable online customer relationship management (CRM) software to customers in dubai…
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- Pricing on Request
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Creatio CRM
Creatio CRM is the most agile CRM platform for midsize and large enterprises to accelerate sales, marketing, service and operations.…
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- Starting from $25/per user/per month
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Capsule CRM
A simple UI and customer-friendly, Capsule comes with an abundance of features that help with simplifying tasks. By helping businesses…
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- $12 / MONTH/USER
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SAP CRM
Targeting mid-size and large-size organizations, SAP introduces a CRM for all business sectors ranging from Commerce to Service. With an…
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- $23 per Month
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Sugar CRM
Giving the best customer experience and well-known for the best relationship intelligence built in the software, Sugar CRM deals with…
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- Pricing on Request
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Agile CRM
Agile CRM is a comprehensive CRM that helps the small business manage all the aspects of the business like sales,…
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- Starting from $8.99 per Month
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Zendesk
For small businesses, Zendesk offers a range of CRM tools, and the platform places emphasis on best practices and usability.…
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- Starting price at US$ 19/month
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Super CRM
Alwafaa is a very prominent software solutions provider in UAE. The Super CRM is the product of Alwafaa group. The…
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Cratio CRM
Software Description: Cratio CRM is a Complete CRM Software for growing companies. Cratio CRM is simple to use affordable &…
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TeleCRM
TeleCRM is a tele-calling , sales CRM and automation app. It has got a ton of features and integrations to…
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- From $6.70 Per User, Per Month
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SoulCRM
Software Description: Incredibly simple and efficient web based solution specifically designed for Indian Businesses. whether you need a CRM tool to handle…
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- Starting from $6.50 per month
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Method CRM
Method CRM can add information about customers or sales and make estimates, payments, invoices, and receipts in the system. Using…
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nTire CRM Software
nTireCRM is a 100% web based Customer Relationship / Incident / lead Management System helps enterprise across diversified verticals viz.…
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Maximizer CRM
Maximizer CRM is comparatively low-cost CRM that can benefit both small and big companies. It is the most adaptable CRM…
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- $60/yr
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Leadsquared
After Zoho, Leadsquared attracted the businesses in UAE a lot. Their hassle free and easy to use CRM solutions will …
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CRM Express
CRM Express is an online customer relationship management (CRM) system and sales tracking application for Small Business to Enterprise. CRM…
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- $800
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POWER CRM
Software Description: “A tool that improves PRODUCTIVITY and overall business EFFICIENCY” . The Power CRM solutions consistently drive more sales…
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EngageBay
EngageBay is a simple, affordable, integrated, all-in-one marketing, sales and service automation platform with a free CRM, built to grow…
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- Starting from $ 14.99 per user / month
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Insightly
By providing data security, better integration and visibility, personalized e-mail support and a free option for businesses with limited employee…
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SmartOffice CRM
Smartoffice is another powerful tool that is available in the market. This tool includes several amazing features which will help…
- Price
- Request for Pricing
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CORAL CRM
Coral CRM is for your complete sales automation by adding sales persons, agents, prospect customers, recording customer enquiries with all…
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- Pricing on Request
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SuperOffice CRM
SuperOffice CRM is a fullsuite CRM sotware for small, medium and large business. This CRM has highly advanced CRM features…
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- Starting from 45 EUR Per user month Billed annually
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monday.com
Monday.com offers the customized CRM software for companies all over the world. It comes with all the latest updates and…
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- Starts From USD 24$/ Per Month
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MaxCustomer
MaxCustomer is an easy-to-use Customer Relationship Management (CRM) system that provides businesses the ability to analyze and increase their sales by effective management…
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Redtail CRM
Redtail CRM is one of the most prominent CRM software in the finance industry. This easy to use software has…
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- Request for Pricing
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Kylas Sales CRM
Kylas is an enterprise-grade Sales CRM software that is uniquely designed and engineered for SMBs. The product helps small and…
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- $158.33 Per Month for Unlimited Users
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ActiveCampaign
ActiveCampaign’s CRM combines contact management with sales automation, allowing you to sell more in less time. Prioritise your leads, automate…
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URVA Sales
The URVA Sales Force Tracker is a mobile-friendly sales tool which brings your entire sales team on the same page.…
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- $8 Per User/ Per Month
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Sonetel
Sonetel is a single free app which offers customer chat, team communication all in one application. Sonetel offers it for…
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- Request for pricing
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Salesforce Marketing Cloud
Salesforce CRM With Salesforce Marketing Cloud, businesses can get to know their customers through a single source of truth to…
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Nimble
A social sales and marketing-focused CRM called Nimble gives you the ability to track and manage to-do lists. It also…
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Tamarac CRM
Tamarac Advisable CRM is another powerful CRM tool that has been built on the Microsoft Dynamic platform. A team of…
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- Request for Pricing
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Bigin
Bigin is a customer relationship management tool made specifically for small businesses to help them schedule follow-ups, manage sales pipelines,…
- Price
- $58
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AGSIPL CRM
AGSIPL CRM is self hosted Customer Relationship Management software that is a great fit for almost any company, Project managers or…
- Price
- Best as per Industry
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Solve360
Solve360 CRM is one more simple and easy to use CRM and contact management tool that can benefit the small…
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MetaData CRM
Metadata is one of the most famous and all in one CRM solution for a business. This single cloud based…
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SalesWorx
SalesWorx addresses the needs of your mobile sales and distribution workforce by putting critical CRM and ERP data in hands…
- Price
- Contact us for pricing
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ProsperWorks CRM
Prosperworks is one more easy to use CRM to organize your contacts and to build your sales pipeline. It is…
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Top 10 CRM Software in Gurgaon
Basic CRM Features to Look Before Purchasing a CRM in Gurgaon
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Collaborative CRM
Breaking down silos is a key objective of collaborative CRM systems, as marketing, sales, and customer support are in various departments. In larger organizations, each department may be further divided based on other factors. Collaborative CRM ensures that all teams in various departments have access to the same customer data. This process helps in improving the overall customer experience.
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Strategic CRM
Although strategic CRM shares many features with collaborative CRM, strategic CRM is distinct in its focus on long-term customer engagement. The primary objective of strategic CRM is to support customer retention and enhance customer loyalty. Strategic CRM is designed to gather information about customer needs and preferences, which can help businesses provide more value to their client base. It is particularly useful for businesses that require long-term customer relationship management, such as an IT company that offers ongoing data management services.
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Operational CRM
Operational CRMs play a crucial role in optimizing a company’s customer relationship processes. These systems offer tools that enable more efficient handling and visualization of the complete customer journey, even when it involves numerous touchpoints. This journey begins with the customer’s initial interactions with the company’s website, continues throughout the lead management process. Operational CRMs are characterized by their automation features, which include marketing, sales, and service automation. These features help to offload some of the tasks that would otherwise be handled by employees, allowing them to focus on more creative and personalized aspects of their roles that require a human touch.
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Analytical CRM
The main purpose of analytical CRMs is to assist in the analysis of customer data to extract crucial insights. While digital tools and platforms have made it easier to gather large amounts of data, the process of analyzing data is challenging. In fact, more than 50% of the data collected by companies goes unused. Your customer data is too important to waste, so an analytical CRM provides tools to help you use your data effectively and identify patterns in customer behavior. This information can then be used to gain a better understanding of which strategies lead to successful sales.
Final Thoughts
CRM tools offer two key advantages one is the improved internal efficiency that can reduce business costs, and another one is to enhance customer relationships. Getting the right crm software in gurgaon can help to increase the profit margins of business in Gurgaon.
How to find a company that is ready for CRM tools?
The best way is to do a complete CRM assessment and think about the benefit your team will get from CRM.
What to consider while choosing a CRM?
Choosing the best CRM involves understanding why, where, and how you want to use this software.
What are the important details to track in CRM?
The details one must track in CRM are completely dependent on anticipated goals and pain points.