Description
SmartCall Contact Center software helps deliver a seamless experience across every channel and every touchpoint without missing a beat whether in the cloud or on-premises. From mobile and IVR self-service to agent-assisted conversations. From inbound and outbound voice, email, SMS, chat and social. All while leveraging customer profiles and preferences to drive personalized interactions.
Features:
ACD, dialer, Chat, Social media, IVR, recording , reports opensource
Details
- Website www.smartcall-ae.com
- Listing categories Calls Management Software / Call Recording Software / Business VOIP
Software Specialties
Mobile Support
Desktop OS Support
Web App, Windows, Macintosh
Multi Language Support
Customization
API Support
Technical Support
Open Source
No
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