Category: Help Desk

Software Description: Complaint & Inquiry management solution which can manage complaints via sources like Voice call, Email, Chat, Facebook, Twitter, LinkedIn etc Software Features: Ticket Generation, Escalation matrix, Email, Facebook, Twitter & Chat integration Software Specialties: Complaint & Inquiry Management Solution

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Software Description: ITIL-ready help desk software with integrated asset and project management capabilities Software Features: Incident management Self-service portal Knowledge base Multi-site support SLA management Help desk reports IT asset discovery Software asset management Asset inventory reports Purchase & contracts management Problem management Change management…

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ZOHO CRMPlus is more than a CRM, It is a single all-in-one Customer Engagement software. ZOHO CRMPlus intergrated with Zoho SalesIQ, Zoho Social, Zoho Motivator, Zoho Campaigns, Zoho Reports, Zoho Projects, Zoho Survey, Zoho Desk, Zoho CRM Features: Multichannel Communication Sales Performance Sales Productivity Extend/Customize…

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With a pricing list and a global footprint, Freshdesk shot and scored in the CRM market. Easy to use and reliable, Freshdesk provides the best of the best customer service in the CRM industry. From freelancers to large corporate businesses, Freshdesk serves in plates of…

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ProProfs Help Desk Software is a customer service tool that enables customer support teams of your organization to track user issues and requests. Only then can they effectively resolve customer-care-related issues. This feature-rich issue tracking software allows online businesses to track all customer issues, queries,…

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RM refers to Customer Relationship Management, CRM Software is a software solution used to handle customers and manage a company’s interaction with them. It can be easily automated and integrated with your customer-facing activities like sales, marketing, e-commerce, and more. Using advanced CRM Software we…

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