Customer & Sales

Fujitsu  Claim

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Software Model
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Fujitsu has become a one-stop service support thanks to their extensive integration support offerings. They have a strong history of supporting both local and international clients. In Singapore, Fujitsu Asia currently oversees 4,000 PCs’ maintenance and helpdesk operations. For this service, they have a team of more than 30 employees. Security audits, standard compliance, and a typical operating environment deployment are now part of their expanded list of services. 

They have the expertise to manage the desktop environment for a significant customer. They are gaining a competitive edge with a fully managed and integrated strategy that swiftly fulfills commitments and improves customer response at a minimal overall operational cost. Working with a service partner with the infrastructure and adaptability to change and improve the assistance will enable continuous service development.

Features

Software Key Features:

  • broad knowledge base
  • very adaptable IT support tools ticketing system
  • successful lead management
  • Adaptable workflow
  • Numerous alternatives for integration

Specification

Software Suites for?

Small Business, Medium Sized Business, Large Business

API Support

-

Is it cloud based?

On-premise

Technical Support

Phone Support, Chat Support, Email Support, Knowledge Base

Payment

One Time Payment, Monthly payment

Multi Language Support

No

Mobile Support

No

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