Fujitsu has become a one-stop service support thanks to their extensive integration support offerings. They have a strong history of supporting both local and international clients. In Singapore, Fujitsu Asia currently oversees 4,000 PCs’ maintenance and helpdesk operations. For this service, they have a team of more than 30 employees. Security audits, standard compliance, and a typical operating environment deployment are now part of their expanded list of services.
They have the expertise to manage the desktop environment for a significant customer. They are gaining a competitive edge with a fully managed and integrated strategy that swiftly fulfills commitments and improves customer response at a minimal overall operational cost. Working with a service partner with the infrastructure and adaptability to change and improve the assistance will enable continuous service development.
Software Key Features:
- broad knowledge base
- very adaptable IT support tools ticketing system
- successful lead management
- Adaptable workflow
- Numerous alternatives for integration
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