Customer & Sales

HappyFox Claim

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A well-known aspect of HappyFox is its omnichannel ticketing system. Using the application, you can set up a central support centre where customers can submit tickets regardless of how they get in touch with you through phone, email, or social media. Organizations can employ conversational ticketing and AI to support IT through slack and Microsoft teams with the help of its assist AI capabilities. It also offers a self-service channel and a robust reporting mechanism. You must pay to use HappyFox for a short period because it does not offer a free plan or trial. They offer four distinct programs, each requiring a minimum of five help desk representatives.

Software Key Features:

  • API, SDKs, and webhooks
  • Workflow macros
  • Live website chat
  • Advanced reporting
  • Unlimited shared inboxes

Software Suites for?

Small Business, Medium Sized Business, Large Business

Open Source

Yes

Is it cloud based?

Yes-Cloud

Technical Support

Phone Support, Chat Support, Email Support, Knowledge Base

Payment

One Time Payment, Monthly payment

Multi Language Support

No

Desktop OS Support

Web App, Windows

Mobile Support

No

API Support

-

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