Customer & Sales

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A cloud-based business management tool called HashMicro enables you to manage your sales, inventories, finances, and human resources operations from anywhere in the world. You can give your customers the finest possible support by automating back-end administrative processes with help desk. One platform can automatically manage incoming calls, emails, and tickets is help desk software. 

This gives your support staff explicit instructions on handling client complaints, the typical handling time, and other topics. The technology can automatically assign customer tickets to your staff. Receive alerts immediately when a key is active, unresponsive, or automatically closed. Their development team continuously improves the ready-made software they provide. On the other hand, the software can be modified to meet the unique requirements of each of the clients. 

Software Key Features:

  • Prioritization and tracking of tickets
  • Controlling email and phone
  • System of Tickets
  • Live chat assistance
  • Management of CRM

Software Suites for?

Small Business, Medium Sized Business, Large Business

Open Source

Yes

Is it cloud based?

Yes-Cloud

Technical Support

Phone Support, Chat Support, Email Support, Knowledge Base

Payment

One Time Payment, Monthly payment

Multi Language Support

No

Desktop OS Support

Web App, Windows

Mobile Support

No

API Support

-

  • Address OUE Downtown Gallery #04-01, 6A Shenton Way, Singapore 068815

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