Description
A cloud-based business management tool called HashMicro enables you to manage your sales, inventories, finances, and human resources operations from anywhere in the world. You can give your customers the finest possible support by automating back-end administrative processes with help desk. One platform can automatically manage incoming calls, emails, and tickets is help desk software.
This gives your support staff explicit instructions on handling client complaints, the typical handling time, and other topics. The technology can automatically assign customer tickets to your staff. Receive alerts immediately when a key is active, unresponsive, or automatically closed. Their development team continuously improves the ready-made software they provide. On the other hand, the software can be modified to meet the unique requirements of each of the clients.
Details
- Price Request For Pricing
- Listing categories Help Desk
- Open Source Yes
- Customization Not Available
- Is Your Software Cloud Based? Yes-Cloud
Features
Software Key Features:
- Prioritization and tracking of tickets
- Controlling email and phone
- System of Tickets
- Live chat assistance
- Management of CRM
Specification
Software Suites for?
Small Business, Medium Sized Business, Large Business
API Support
Is it cloud based?
Technical Support
Phone Support, Chat Support, Email Support, Knowledge Base
Payment
One Time Payment, Monthly payment
Multi Language Support
Desktop OS Support
Web App, Windows
Mobile Support
Contact
- E-mail Click To Send Email
- Phone Request a Call
- Address OUE Downtown Gallery #04-01, 6A Shenton Way, Singapore 068815
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