Software Description:

Our solution is designed for hoteliers and helps them improve revenues and manage hotel operations more efficiently, the product is subscription-based and available on cloud thus helping hoteliers to move away from CAPEX and get on to OPEX. The system is designed using Microsoft platform and is hosted on Amazon EC2 across, UK, USA, and Singapore. We designed the solution keeping in mind the needs of small and medium-sized hotels and chains, the system automates lots of processes hence allowing hotel staff to be free and spend more time interacting with guests.

Recently we have introduced new and advanced features like contactless, check-in, digital payments, mobile keys to open doors, manage guest stay and bills, digital menus, and checkout, all from the convenience of guests’ own mobile phone.

Software Features:

Hotel PMS, Central Reservation System, Channel Manager, E-POS, Back Office, Guest Management and Social Listening Tool

Software Key Features:

mycloud PMS Front Desk Front Office Cashiering Inbuilt Credit Card Processor Rooms and Rates Management Repeat Guests History Travel Agents & Contracts Housekeeping Accounts Receivable Management Statistics Reporting and archives Interfaces mycloud POS Order taking With cloud POS and android POS, quickly take orders and have them remotely print in kitchen thus saving precious wait time.​ Printer Routing Settlements Guest bill transfer Reporting and archives Outlets, menu and products configuration Android Touché POS Desktop Touché POS mycloud e-Distribution Advanced rate management Easily manage multiple rates with season, weekday and weekend validity, single screen to manage all BAR rates.​ Pooled Inventory Restrictive allocations Availability management mycloud Back office Regular Purchases Rate Contracts Receiving Inventory F&B Costing Services Works Order Sales / Debtors Ledger Purchase / Creditors Ledger Membership Accounting Petty Cash Accounting Bank Reconciliation General Ledger Financial Reporting VAT / Tax Reporting 3rd Party Interfaces Social Listening Tool Social media Index Social media timeline Social heat map mycloud Guest Management Software Access Control and Audit Trails Guest Requests Tracking Guest Incidents Tracking Incident Cost Recoveries SMS, Email & PABX Integration Call Queue Control PMS Link Communication Capturing Infrastructure Monitoring Real Time Management Dashboard Contactless Check-in, Dining & Dining Menu Items with Pictures F&B Liquor Open Item Search Extensive Search Menu Item Description Pricing Option eRegistration Cards, eFolios and Signature Capture Real-time Two-way Integration with Hotel PMS Tracking and Handling of Special Requests Supports Payment Integration Collect Guest Preferences, Passport/ID Capture

Mobile Support

No

Mobile Platform

IOS, Android, Windows Mobile, Black Berry

Desktop OS Support

Web App

Multi Language Support

Yes

Customization

Yes - Available

Payment

Yearly Payment, Monthly payment

API Support

Yes - API Available

Technical Support

Phone Support, Chat Support, Email Support, Video Tutorials, Knowledge Base

Is it cloud based?

Yes-Cloud

Open Source

No

Software Suites for?

Small Business, Medium Sized Business

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