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ProProfs Survey Maker Claim

4.79 / 5
Software Model
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ProProfs Survey Maker is a powerful survey tool which allows users to generate the insights they need to make better business decisions. As an easy to use, intuitive and feature-rich platform, this survey tool is the preferred choice of educators, instructors, online marketers and global businesses to gather customer feedback, conduct market and demographic research, evaluate course efficacy, build employee engagement and much more.

Both beginners and advanced users can make the most out of ProProfs Survey Maker’s advanced features such as response grading, detailed survey stats, multiple question types, cross-device compatibility, survey embed facilities, etc. This do-it-yourself survey platform comes with the flexibility to customize survey questions, distribute questionnaire across the web and start collecting responses in real-time. Once your survey is complete, share it with stakeholders, post it on blogs or websites, turn your survey data into professional reports and actionable insights.

Whether you are a business powerhouse or a startup, building a trustworthy brand is more challenging than ever. Success-oriented companies monitor and improve how their brands are perceived by their stakeholders. Named as world’s leading online survey software, ProProfs Survey Maker will help you understand the important market trends and make improvements in brand equity over time.

  • Company Name ProProfs
  • Listing categories SaaS / Saas Software
  • Open Source No
  • Customization Yes - Available
  • Is Your Software Cloud Based? On-premise

Features

Software Key Features:

No software installation needed Create professional surveys in minutes Use ready-to-use templates & question library No HTML skills required Customization and white labeling Safe & secure Allows social media sharing In-depth analytics, generate reports & track results Supports reports sharing with stakeholders Actionable data Add videos, images and graphics Multi-device compatibility Download survey results Embed on website & share on blogs Email/print surveys Supports drag & drop feature Allows randomization

Specification

Software Suites for?

Small Business, Medium Sized Business, Large Business

API Support

Yes - API Available

Is it cloud based?

On-premise

Technical Support

Phone Support, Chat Support, Email Support, Video Tutorials, Knowledge Base

Payment

One Time Payment, Yearly Payment, Monthly payment

Multi Language Support

Yes

Desktop OS Support

Web App, Windows, Macintosh

Mobile Support

Yes

  • Luisn

    Reply
    Rating: 4 / 5
    Pros

    What I liked best about ProProfs survey maker was the ease of use. Be it in creation or sharing of surveys. There are loads of quality templates to pick from which can be shared without changing anything! On top of that sharing and embedding the surveys require absolutely no knowledge of coding! Best survey tool I’ve used so far.

    Cons

    While I love the reporting and analysis it provides, we have faced some technical glitches while using ProProfs survey maker occasionally. Even though their support team is available whenever we face such issues, it would be better if they were eliminated.

  • Adam R Figueroa

    Reply
    Rating: 4 / 5
    Pros

    One of the easiest tools to use Supports integrations with a lot of other tools Detailed reports

    Cons

    The UI could be updated to a more modern look

  • anushka

    Reply
    Rating: 5 / 5
    Pros

    I loved using Proprofs for the fact that how effortlessly we can make customer satisfaction surveys using their built-in templates. On top of that, we can customize the survey with videos, images, and even the company’s logo!

    Cons

    There could be more integrations with third-party apps.

  • Deepabali Saha

    Reply
    Rating: 5 / 5
    Pros

    The best part about this survey maker tool is that they already have thousands of expert-designed questions for every situation. We can quickly select the questions suitable for our survey, saving time and effort. Even sharing the survey does not require any coding. It can be shared easily on social media, as a link, or by embedding on your company’s website.

    Cons

    No major issues as such. Only faced some technical problems a couple of times, but their team resolved them immediately.

  • Anurag Pandey

    Reply
    Rating: 5 / 5
    Pros

    The tool offers an intuitive dashboard and real-time reports that make it painless for us to analyze the data. What works best for our team is that it can be integrated with all the marketing tools we need daily, like MailChimp and Salesforce. Overall, we are happy using this software.

    Cons

    User - Interface can be upgraded for a more rich and modern look.

  • Emily Harris

    Reply
    Rating: 5 / 5
    Pros

    We use this software to collect customer feedback for our market research purpose. It offers a “skip logic” feature that shows relevant questions to customers, and they can also skip the irrelevant questions. It has helped us increase our survey response rate to a more considerable extent.

    Cons

    We have nothing to complain about. Keep up the good work, team!

  • Alison

    Reply
    Rating: 5 / 5
    Pros

    Our team loves this tool for its user-friendly interface. There is no coding required to create and share the surveys, and even beginners can easily use this software. We can easily add questions, customize the surveys and share them easily on social media, websites, and emails.

    Cons

    We faced a couple of technical glitches, but their customer care team was prompt in answering our queries and resolving the issues.

  • Brian

    Reply
    Rating: 5 / 5
    Pros

    The tool allowed us to create engaging and password-protected surveys. We can even decide the reach of our survey by setting them as public or private. It helped us restrict spam responses by selecting the number of retakes allowed.

    Cons

    Free Plan is available but with minimal features. We hope they include more features in their free version.

  • Peter

    Reply
    Rating: 5 / 5
    Pros

    Overall, we have a great experience using the ProProfs Survey Maker. The tools offer an initiative dashboard that helps us analyze the customers' responses quickly, and an in-depth report provides us the insightful trend in the data.

    Cons

    There is nothing to complain about. However, then can add more third-party integrations options.

  • Cameron

    Reply
    Rating: 5 / 5
    Pros

    ProProfs Survey Maker is hands down one of the best feedback capture tools I have used so far. It’s commendably easy to use, has loads of templates and pre-built questions to choose from if you are out of ideas. It is reasonably priced, and lets you create unlimited surveys even with the free plans. What more can you even ask for?

    Cons

    The tool occasionally suffers from technical issues that make it crash at critical moments. Although the customer support team is excellent at handling everything proactively, it’d be better to eliminate all glitches from an otherwise perfect app altogether.

  • Phil

    Reply
    Rating: 4 / 5
    Pros

    The variety in customization we get with ProProfs Survey Maker is one of the best aspects of this tool. The chances of our customers leaving without responding have considerably lessened with the inclusion of fun images, videos, and personalized/brand logos – all of which are provided as an intrinsic part of the app. Besides, it’s really easy to share the surveys too. We can embed the links practically anywhere or share them directly on social media, website pages, and much more!

    Cons

    The UI can be improved for it to look more enriched and modern, although it doesn’t impact the functionality of the surveys in any way.

  • Casy

    Reply
    Rating: 5 / 5
    Pros

    It’s a no-code, easy-to-use software suitable for people from all walks of life. Of course, the tool offers other beneficial features like multiple survey formats, pre-built templates, analytics dashboards, etc., but its ease of use really stands out to me. For a person who doesn’t understand the nitty-gritty of technology that well, Survey Maker has saved me a lot of time, effort, and money by enabling me to create even complex questionnaires on my own.

    Cons

    There doesn’t seem to be a lot of scope for drastic improvements, but I’d sure like to see a few more integrations with third-party apps.

  • Emma

    Reply
    Rating: 5 / 5
    Pros

    Aside from its obvious use as a survey creator tool, Survey Maker also comes with a built-in analytics and reporting dashboard. The results of each survey are shown in real time, and that makes it really easy for us to analyze the data.

    Cons

    No major issues, faced a few crashes here and there, but the customer support team promptly resolved them.

  • Jo

    Reply
    Rating: 5 / 5
    Pros

    The “skip logic” feature is really helpful, especially while conducting surveys for market research purposes. It helps show only relevant questions to customers and offers them the option to skip irrelevant questions. It has helped us increase our survey response rate to a more considerable extent.

    Cons

    Absolutely no complaints here; keep up the good work!

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