Thanks to the advanced plugin called SuiteCRM BCC Archive which is the best example of saving the conversation in your CRM if you operate any device that you like. In the past, you replied to your clients via mobile and it was not saved in your CRM system and your employees thought that you had not replied to the email.
IOS, Windows Mobile, Black Berry
Desktop OS Support
Web App, Windows, Macintosh
Multi Language Support
Is it cloud based?