Customers are the most important assets of any company. It is vital for maintaining a steady relationship with customers to create loyalty towards your product or service. CRM(Customer Relationship Management) as the name suggests helps to manage the relationship with customers helping you to retain your customers and improve the profitability. The data in the CRM can help you to gain the overall view of the customer behavior and helps you to develop new strategies.
Over time businesses started embedding CRM not just to understand customers and improve sales but also to improve the customer care services, human resource management, supply chain management and many other processes.
On knowing the importance of CRM in a business many companies have developed different CRM’s that could help to manage the huge customer’s data. Here are top 10 CRM Software that are used in Canada.
Monday.com offers the customized CRM software for companies all over the world. It comes with all the latest updates and features. It gives you all of the tools and integrations you will need to expand and improve your business.
Monday.com CRM software is ideal for companies that deal with many sales and inquiries. Even this software can be utilized separately or combined with increasing efficiency and productivity.
EngageBay is a simple, affordable, integrated, all-in-one marketing, sales and service automation platform with a free CRM, built to grow small businesses and startups.
The marketing automation suite helps you save time, nurture your audience and automate routine, manual tasks such as emails and follow ups, pop-ups, landing pages, and more.
With the free CRM and sales automation, you can organize all your email contacts, track deals and the sales pipeline to grow your sales. Further, you can build meaningful customer relationships that stay for life.
And finally, with the free live chat and helpdesk features, provide real-time assistance to convert visitors to happy customers. Track, prioritize and solve customer support tickets in minutes.
bpm’online is a comprehensive CRM with an excellent user interface. The CRM won Great User Experience Award in 2017. It offers three software which can be used individually or as a combination. bpm’online marketing, bpm’online sales, bpm’online service, these three together helps the business to streamline marketing, sales and services.
Maximizer CRM is comparatively low-cost CRM that can benefit both small and big companies. It is the most adaptable CRM which allows you to maintain complete customer history and also allows accessing it anywhere, anytime. (Maximizer all access licensing allows you to access data from any device like mobile or desktop, provided that the device has an active internet connection)
Maximizer offers customized CRM solutions for each business depending on the needs of the business. And they also offer the option to deploy the application in our own cloud or theirs. Even being feature-rich the CRM is very simple and easily understandable.
Solve360 CRM is one more simple and easy to use CRM and contact management tool that can benefit the small and midsized companies. With smartly designed user interface the Solve360CRM comes with multi-platform support and can be used on the go in a mobile or tablet.
Infoflo is another affordable CRM with most powerful features and it is known for its user-friendliness. It provides access to the customer’s data instantly in a single click. The CRM tool also allows the integration of outlook, Google sync, calendar, social media etc; it also secures your information with built-in 512-bit encryption.
One more reason to love Infoflo is that you just have to pay for it once for lifetime access and lifetime free upgrades.
Sugar CRM is one of the world’s best and largest open source CRM is used by many companies. The advantage of being open source is that the code will available to the customers to make changes in them according to their needs. Unlike many other CRMs, every edition of sugar CRM supports integrations, on mobile usage and easy customization. These features made SugarCRM one of the most loved open source CRM. SugarCRM provides different software for sales, marketing and services. They offer 7 days free trial and available at three different price variants.
Sage CRM is a highly customizable perfect CRM for small and midsized companies. It provides a simple user interface which allows easy navigation and quicker access to information. It allows the integration with key sage solution; this integration will help in the deep understanding of customers. Sage CRM is available for multiple mobile platforms and can be deployed on-premise or on the cloud.
Salesboom is a web-based affordable and customizable CRM that provides useful insights about your customers. It offers 3 plans and allows you to select a plan depending on the size and needs of your company. Having a user-friendly interface it is easily adaptable. Salesboom CRM is available at an affordable price and packed with a lot of features which allows you to automate the marketing sales and other processes.
Salesforce CRM is an industry leader that provides a series of software platforms that help you to track, manage, automate the customer management and contact management, marketing and sales. It is adaptable to companies of any size. Salesforce also allows building effective reporting.
Zoho CRM is a robust CRM which comes with an easy to use interface and attractive dashboard which can be customized. The interface allows quick and single-click access to all the important data. It is a feature-rich CRM which helps to pipeline the sales and manage the contacts and information of the customers. Zoho CRM upports wide range of integrations, and when integrated with social media it provides comprehensive data of user behaviors and also categorizes them according to their behavior.
Hubspot CRM is a full-fledged CRM adapted by many large companies worldwide. Hubspot also offers 3 agile and powerful platforms to streamline sales, marketing and services. Sales Hub, Marketing Hub, Service Hub when adapted along with Hubspot CRM would skyrocket your business.
Focused on converting more leads into paying customers, CompanyHub is one CRM that reminds you about your follow-ups automatically, so you don’t miss on any deal. It also comes with a bunch of rich features like auto follow-up suggestions, easy DIY automation and customization, inbuilt email productivity suite this CRM which makes your sales process absolutely hassles free. If you have multiple apps that use you to complete one sales cycle, you can also integrate such apps with CompanyHub using Zapier, Piesync and API integration. Pricing – The entire sales automation suite will cost you just $24 /user per month, check their pricing page for more information. There’s also a 14 day free trial period.
Apart from the above ten, there are many other CRMs that help your business in Canada to streamline the process and build a better relationship with customers. Select a CRM that is customizable to your business needs and see your sales grow.
Top 10 CRM Software Mostly Used in Canada
Top CRM software trends and opportunities in Canada & USA
According to a report issued by a famous online reporting company, North America is the largest market in the world for CRM software. With the increasing use of internet and smart phones worldwide the customer’s behavior and the way they research, give feedback or buy a product/ service changed drastically. So it is mandatory for every company to follow modern marketing strategies. For this, a comprehensive CRM system is necessary. Over years CRM software has evolved a lot and developed as one of the most powerful tools in business, CRM software not only helps to understand and track customer behavior but also helps to improve and streamline the marketing and sales strategies. Here are some latest and upcoming trends in CRM industry that would make a CRM the most powerful tool for any business. Read More.