Top 10 CRM Software Companies in Canada

Customers are the most important assets of any company. It is vital for maintaining a steady relationship with customers to create loyalty towards your product or service. CRM(Customer Relationship Management) as the name suggests helps to manage the relationship with customers helping you to retain your customers and improve the profitability. The data in the CRM can help you to gain the overall view of the customer behavior and helps you to develop new strategies.

Over time businesses started embedding CRM not just to understand customers and improve sales but also to improve the customer care services, human resource management, supply chain management and many other processes.

On knowing the importance of CRM in a business many companies have developed different CRM’s that could help to manage the huge customer’s data. Here are top 10 CRM Software that are used in Canada.

Top 10 CRM Software Mostly Used in Canada

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Salesforce CRM

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With Sales Cloud from Salesforce, the world’s #1 CRM platform with the best-in-class sales solution, sales teams can drive growth for firms and businesses of all sizes, industries, and geographies. While Salesforce customers benefit from a shared main framework, the privacy is well maintained and…

Price: $25 per Month

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ZOHO CRM

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ZOHO CRM is the most popular and highly trusted Customer Relationship Management (CRM) Software worldwide.It designed to attract, satisfy, Retain and Manage customers to grow your business. Zoho CRM provides CRM services for all kinds of business. The users can customize the software according to…

Price: Starting from $12 per Month

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monday.com

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Monday.com offers the customized CRM software for companies all over the world. It comes with all the latest updates and features. It gives you all of the tools and integrations you will need to expand and improve your business. Monday.com CRM software is ideal for companies…

Price: Starts From USD 24$/ Per Month

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HubSpot

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Focused on growing your pipeline, offering periodically updated sales dashboards, scheduling appointments and tracking sales and leads, HubSpot won the spotlight for being one of the top CRM businesses. Filtering leads and contacts easily, tracking customer interaction and recording calls, email and messages are additional…

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SageCRM

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Boasting more than 25 years in the CRM industry, Sage is the third largest business application vendor in the world. Helping both small and medium-sized businesses close deals, SageCRM offers better business process automation and a better refined software configuration.

Price: Pricing on Request

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EngageBay

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EngageBay is a simple, affordable, integrated, all-in-one marketing, sales and service automation platform with a free CRM, built to grow small businesses and startups. The marketing automation suite helps you save time, nurture your audience and automate routine, manual tasks. With the free CRM and…

Price: Starting from $ 14.99 per user / month

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Creatio CRM

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Creatio CRM is the most agile CRM platform for midsize and large enterprises to accelerate sales, marketing, service and operations. This platform helps to align data, processes, and teams enabling them to better connect with digital native customers and rapidly adapt. Creatio provides its customers…

Price: Starting from $25/per user/per month

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Maximizer CRM

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Maximizer CRM is comparatively low-cost CRM that can benefit both small and big companies. It is the most adaptable CRM which allows you to maintain complete customer history and also allows accessing it anywhere, anytime. (Maximizer all access licensing allows you to access data from…

Price: $60/yr

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infoflo crm

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Infoflow is another affordable CRM with most powerful features and it is known for its user-friendliness. It provides access to the customer’s data instantly in a single click. The CRM tool also allows the integration of outlook, Google sync, calendar, social media etc; it also…

Price: $99.00

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Sugar CRM

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Giving the best customer experience and well-known for the best relationship intelligence built in the software, Sugar CRM deals with decision making, closing deals and more. With a 3 minute demo, the software explains everything that it can do to make companies depend on their…

Price: Pricing on Request

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Solve360

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Solve360 CRM is one more simple and easy to use CRM and contact management tool that can benefit the small and midsized companies. With smartly designed user interface the Solve360CRM comes with multi-platform support and can be used on the go in a mobile or…

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Salesboom CRM

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Salesboom is a web-based affordable and customizable CRM that provides useful insights about your customers. It offers 3 plans and allows you to select a plan depending on the size and needs of your company. Having a user-friendly interface it is easily adaptable. Salesboom CRM…

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2024’s Top CRM Software Tends and Opportunities in Canada

According to a report issued by a famous online reporting company, North America (Canada & USA) is the largest market in the world for CRM software. With the increasing use of internet and smartphones worldwide the customer’s behavior and the way they research, give feedback or buy a product/ service changed drastically. So it is mandatory for every company to follow modern marketing strategies. For this, a comprehensive CRM system is necessary. Over years CRM software has evolved a lot and developed as one of the most powerful tools in business, CRM software not only helps to understand and track customer behavior but also helps to improve and streamline the marketing and sales strategies. Here are some latest and upcoming trends in CRM industry that would make a CRM the most powerful tool for any business.

Social Media Management:

Social media has become one of the most powerful platforms to showcase our products and engage with the customers. Social media has changed the way a customer gives his feedback. In the present days, most of the customers share their experience with a product/ service in social media. So in order to never miss what the customers are speaking about the brand, a CRM system that can integrate social media is necessary. Also the open source social CRM should be able to automate and personalize the campaigns in order to improve the relationship with the customers.

Harnessing the power of AI:

With the invention of Artificial Intelligence and machine learning lot of industries have undergone a revolution. CRM Software industry in Canada and USA is not an exception. Leveraging AI and Machine learning to give customers a better experience that is quick helps in gaining customers loyalty, also AI helps to gain better insights from huge data available. AI and machine learning can greatly help in automating many repetitive tasks. Chatbots can also act as virtual assistants where they can help to automate many processes and give instant response to the customers when 24/7 availability of human is impossible.

Powerful Integrations:

CRM that can integrate other third-party applications can be of a great benefit by acting as a centralized point to access all the data from different applications and platforms. The more systems the CRM will be able to integrate, the easier it would be for the marketers to automate campaigns across different platforms. With powerful integrations, a CRM software can evolve as a centralized tool for all the companies data.

Handling Huge Data:

With a huge amount of data flowing in every day, it is important to integrate Big Data with CRM to take advantage of Big Data and reap its benefits. This helps in examining huge amount of data to understand and predict the customer behavior and to improve the campaigns. Already many large companies are taking help of big data to understand their customers and to make informed decisions.

Flexibility and Customization:

Every business will have different needs. A CRM needs to be flexible and customizable to the business. The business needs and customer base may even change over years for the same business; the CRM should be flexible enough to adapt the new requirements of the business.

Cross-platform Support:

Sales and Marketing persons are always on the go. A CRM system that supports many screens and that can provide one-click access to important data would save a lot of time. Year on year many CRM’s are implementing cross-platform support and striving to provide an excellent user interface in order to make the CRM usage easier and better.

Security:

Customers Data is the biggest asset for any business, A robust CRM that provides military-grade security is necessary to protect your data and to avoid misuse of the data. Even within the organization, it should provide different access levels in order to secure the most important data.

Even though CRM’s has evolved a lot in years; the CRM system is likely to have potential growth in coming years. North America (USA & Canada) is being the largest market for CRM will even see tremendous growth in the usage of CRM’s in coming years and CRM software also evolve as the most powerful tool for entire business. When we believe that the Customer is the king of any business, then the CRM (Customer Relationship Management) Software should be king of all tools in any business.