Salesforce has millions of reliable features, which makes it number one in the market. From market automation, lead management, workflow management, real-time tracking of data, easy customization, reports and analytics, dashboards and much more, Salesforce is a key player in the market. Their subscription plan starts at $5 per month. Salesforce is thought to be on the higher-end when it comes to pricing and is difficult to produce a user-friendly interface. Salesforce has all data accessed in the cloud, which rules out the need to have a database laid out for CRM and a maintenance team.

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