Description
Help Scout is a complete customer support platform with all the tools you need to provide exceptional customer service. A versatile tool, Help Scout offers proactive help alternatives through Messages and live chat. Customers may discover the answers they need when and when they need them with the Help of the live chat feature, which offers online and offline options.
You may schedule messages with Messages, divide audiences based on particular consumer characteristics, and even view performance information to help you focus your efforts even more. Though Help Scout’s features are outstanding and accessible through a simple, customizable interface, they believe their finest asset is their top-notch support staff, which is available around the clock.
Details
- Price Request For Pricing
- Listing categories Help Desk
- Open Source Yes
- Customization Not Available
- Is Your Software Cloud Based? Yes-Cloud
Features
Software Key Features:
- Targeting your audience
- Personalized branding
- Canned Reaction
- Live chat applications.
- Chabot applications
- Software for knowledge bases
Specification
Software Suites for?
Small Business, Medium Sized Business, Large Business
API Support
Is it cloud based?
Technical Support
Phone Support, Chat Support, Email Support, Knowledge Base
Payment
One Time Payment, Monthly payment
Multi Language Support
Desktop OS Support
Web App, Windows, Macintosh
Post New Review