Description
Your teamwork will be made simpler with HelpDesk, an online ticketing system created for companies and small businesses. It is effortless and user-friendly because of its fully-featured service and straightforward user interface. You have the option through Help Desk to compile all of your customer messages from various channels in one location. To efficiently handle client issues, employ tags, ticket assignments, and private communications.
When offering IT support, replicate your support process and connect HelpDesk with your frequently used equipment. It may also compare average response times, heatmaps for tickets, or customer satisfaction by getting a 360-degree data view. It also helps to improve your IT support operations organization using insights.
Details
- Price Request For Pricing
- Listing categories Help Desk
- Open Source Yes
- Customization Not Available
- Is Your Software Cloud Based? Yes-Cloud
Features
Software Key Features:
- User Experience for Ticket Response
- User Experience for Ticket Creation
- Tracking customer complaints
- Management of content
- Adaptable Branding
Specification
Software Suites for?
Small Business, Medium Sized Business, Large Business
API Support
Is it cloud based?
Technical Support
Phone Support, Chat Support, Email Support, Knowledge Base
Payment
One Time Payment, Monthly payment
Multi Language Support
Desktop OS Support
Web App, Windows
Mobile Support
Contact
- Website https://www.helpdesk.com/
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