Customer & Sales

Hiver Claim

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Hiver should be viewed as a Gmail account extension for the best results. It enables you to carry out tasks like adding internal notes to discussions and even designating particular agents to handle specific topics. Hiver also gives you access to some reporting to learn more about your team’s effectiveness and discover the typical causes of customer inquiries.

It is essential to remember that, unlike most other tools on this list, Hiver only has a shared inbox, which may limit its capacity to grow with your team. Additionally, only their more expensive plans offer certain fundamental services, such as reporting.

Software Key Features:

  • Friendly user interface
  • Automated Reaction
  • Personalized branding
  • Knowledge Base with AI
  • Multiple ticket management made simple.

Software Suites for?

Small Business, Medium Sized Business, Large Business

Open Source

Yes

Is it cloud based?

Yes-Cloud

Technical Support

Phone Support, Chat Support, Email Support, Knowledge Base

Payment

One Time Payment, Monthly payment

Multi Language Support

No

Desktop OS Support

Web App, Windows

Mobile Support

No

API Support

-

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