Customer & Sales

Live Agent Claim

0 / 5
starting from $15/agent/month

Live agent is a software which is commonly used in UK since a lot of years. It is ranked the most reviewed and top-rated help desk software in the year 2022. It has the fastest widget and also has over 150 M users currently worldwide. It is a fully web based live chat and helpdesk software. It has also over 175 features in normal and advanced scale.

Software Key Features:

Features of Live Agent


  • Proactive chat
  • Live chat
  • Customer tracking of complaints
  • Issue tracking
  • Routing
  • Complaint classification
  • Monitoring of social media
  • Batch communication
  • Alerts and escalation
  • Canned responses
  • Offline form
  • Geo targeting

 

Software Suites for?

Small Business, Medium Sized Business

Open Source

No

Is it cloud based?

Yes-Cloud

Technical Support

Phone Support, Chat Support, Email Support, Video Tutorials, Knowledge Base

Payment

Monthly payment

Multi Language Support

Yes

Desktop OS Support

Web App, Windows, Macintosh

Mobile Platform

IOS, Android, Windows Mobile

Mobile Support

Yes

API Support

Yes - API Available

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