You can have one-on-one, asynchronous conversations with customers using VideoAsk. It is the ideal way to put a face to a name, establish trust, and forge personal connections on a large scale. With a personal, guided video tour, you can put customers at ease immediately and get them to use your product. Create a voice-driven chatbot that reflects your personality. Respond quickly to common customer inquiries and provide the correct answer at the right time. When someone clicks for help, the VideoAsk widget floats to the bottom of your site and activates. Customers are thus greeted warmly and given the information they require without leaving the page.

Software Key Features:

Features

  • Engage more customers in the personal way
  • Customer segmentation
  • Human handover

Software Suites for?

Small Business, Medium Sized Business, Large Business

Open Source

No

Is it cloud based?

Yes-Cloud

Technical Support

Phone Support, Chat Support, Email Support, Video Tutorials, Knowledge Base

Payment

Monthly payment

Multi Language Support

Yes

Desktop OS Support

Web App, Windows, Macintosh

Mobile Platform

IOS, Android, Windows Mobile, Black Berry

Mobile Support

Yes

API Support

Yes - API Available

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