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Category: Customer Relationship Management (CRM)

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With Sales Cloud from Salesforce, the world’s #1 CRM platform with the best-in-class sales solution, sales teams can drive growth for firms and businesses of all sizes, industries, and geographies. While Salesforce customers benefit from a shared main framework, the privacy is well maintained and…

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$25 per Month
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ZOHO CRM is the most popular and highly trusted Customer Relationship Management (CRM) Software worldwide.It designed to attract, satisfy, Retain and Manage customers to grow your business. Zoho CRM provides CRM services for all kinds of business. The users can customize the software according to…

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Starting from $12 per Month
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Intercom is the engagement operating system, and it is an open channel between the customer and the business that is in the product, in the moment, and on their terms. It breaks down silos, unifying data and systems to create an ongoing dialogue that allows…

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Capture, organize, and analyze product feedback in one location to help you make better product decisions. Prioritize feedback, create a roadmap, and use a built-in changelog to close the communication loop. Tool for managing customer feedback improves your products based on customer feedback. Capture, organize,…

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Starting from $400 / month
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You can have one-on-one, asynchronous conversations with customers using VideoAsk. It is the ideal way to put a face to a name, establish trust, and forge personal connections on a large scale. With a personal, guided video tour, you can put customers at ease immediately…

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starting from $24 USD per month
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Survey Sparrow enables you to convert surveys into conversations. Survey Sparrow’s conversational interface allows users to create and share highly engaging, mobile-first surveys that provide a chat-like experience. Survey Sparrow recurring surveys will enable you to send surveys at regular intervals to gauge the pulse…

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starting from $499USD Per Month
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Introducing ControlHippo – the ultimate WhatsApp shared inbox, tailor-made for sales and support teams. Its remarkable efficiency empowers your teams with uninterrupted access to WhatsApp numbers on multiple devices, completely transforming communication. ControlHippo provides your sales and support staff with a comprehensive real-time perspective on…

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$10 per user/month
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Sonetel is a single free app which offers customer chat, team communication all in one application. Sonetel offers it for free and we can also use free chat function in the website. The product features incoming calls for free or it can also be forwarded…

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Live agent is a software which is commonly used in UK since a lot of years. It is ranked the most reviewed and top-rated help desk software in the year 2022. It has the fastest widget and also has over 150 M users currently worldwide.…

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starting from $15/agent/month
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Live help now is a chat software which provides an omnichannel support solutions that gives teams any size tools that they need to drive through a comfortable customer experience. The chat software meets all the customer support care, contact center and helpdesk needs.it offers Live…

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starting from $21 /per Agent
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MoEngage is the best marketing automation software platform that helps the development of marketing automation workflows. Interact with customers across all platforms swiftly and contextually. Automate marketing efforts using consumer behavior data to triple your growth. Use the marketing automation platform MoEngage to send your…

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Actin time Software for Time and Attendance are more advantages that monitors time and attendance for your company. Calculating hours and figuring out shift patterns can take time and effort. Organizations need help finding a suitable solution to monitor errors and miscommunications readily. Actin Time…

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How to Choose a CRM Software for Your Business?

Choosing the Right CRM

Initially designed to maintain relationships with customers and built to provide a clear contact management system, CRMs developed into a powerful tool used for sales management, marketing and other efficient processes. The advantage of CRMs is that all tasks are automated and allow very little space for manual operation. Costs of CRMs vary according to the features they possess. Asking yourself the following questions would pave the path to choosing the right CRM for your business.

  • Does your business require a CRM?
  • Do you need a powerful contact management system?
  • Are you looking for a way to boost sales?
  • Do you want to track your orders and have an automated system for sales forecasting?
  • Are you focusing on better customer support?
  • Is the software customizable to your business needs?
  • Can you integrate the CRM to the existing software?

CRMs offer a wide range of automated facilities and some CRMs are equipped to even store data in the cloud. All businesses thrive on lead generation and sales contact maintenance. CRMs are more than just better alternatives for a robust contact management system.

CRM Benefits

By saving time and money, CRMs help boost the efficiency of sales executives by helping them get better at their work. CRMs do more than just track performance and boost sales. Let’s take a look at a few features:
On the Cloud
Businesses having a large number of contacts and a wide range of data relies on bigger better databases. CRMs help store data in the cloud, allowing data access anywhere anytime.
Customizable
With different categories and types of businesses in existence today, building a software suitable for a particular business type is near to impossible. One business’s requirements may differ from another. For example, a restaurant may require different management software and CRM Software functionalities when compared to an electronic distribution business. Customizing a common CRM platform to meet your business needs is a huge advantage.
Lead Generation
Getting clients and contacts and keeping them involves a lot of effort. CRMs help keep track of contact information and help convert leads into contacts easily, thus reducing manual sales efforts.

Scope

From CRM Software available for SMBs to large businesses, they have become a vital part of every organization. No business has ever eliminated a good contact and sales management system. CRM these days come with added features such as inventory management, Point of Sale systems and much more. With added updates and newer features, CRMs are a crucial part of every business thriving in the industry.