Live help now is a chat software which provides an omnichannel support solutions that gives teams any size tools that they need to drive through a comfortable customer experience. The chat software meets all the customer support care, contact center and helpdesk needs.it offers Live chat, SMS, chatbots, Facebook messaging etc. The installation is quick and easy and almost anyone can run it. It has a free 30-days trial and free training and 24/7 customer support. it is currently rated as the best live chat screens since the past 7 years in the UK and is still continuing to grow though customer support and feedback.

Software Key Features:

Features of Live Help Now


  • Proactive chat
  • Live chat
  • Alerts and escalation
  • Canned responses
  • Offline form
  • Geo targeting
  • Third -party integration
  • Transfers and routing
  • Screen sharing
  • Website visitor tracking 
  • Customizable branding
  • Batch management
  • Personalization 

 

Software Suites for?

Small Business, Medium Sized Business

Open Source

No

Is it cloud based?

Yes-Cloud

Technical Support

Phone Support, Chat Support, Email Support, Video Tutorials, Knowledge Base

Payment

Monthly payment

Multi Language Support

Yes

Desktop OS Support

Web App, Windows, Macintosh

Mobile Platform

IOS, Android, Windows Mobile, Black Berry

Mobile Support

Yes

API Support

Yes - API Available

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