Calls Management

CRM for Call Center Claim

The best CRM that help your business to grow Smarter, Better and Faster.

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Customer Relationship Management (CRM) is a technique for managing relationships with your company and customers and potential customers. The goal is to improve business relations. A Call Center CRM system helps companies stay connected to customers, streamline processes and improve profitability.

Software Key Features:

Contact Center Software Overall and 360-degree views of customers data Resources and Content Tracking Accurate Sales Forecasting Accounting / Contact Management Real-time order and purchase management Advanced Customer Service Increased customer retention and satisfaction Promotes productive sales and marketing crew Skilled area and relationship management Automated Product Tracking Automated Product Tracking Quote management Organize sales and order process Skilled sellers, inventory and order management

Mobile Support

No

Mobile Platform

Windows Mobile

Desktop OS Support

Web App, Windows

Multi Language Support

No

Customization

Not Available

Payment

Monthly payment

API Support

Yes - API Available

Technical Support

Chat Support, Email Support, Video Tutorials, Knowledge Base

Is it cloud based?

Yes-Cloud

Open Source

Yes

Software Suites for?

Medium Sized Business, Large Business

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